Multichannel Customer Care Specialist — Remote Flexibility

Allegion Canada Inc.; Canberra; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Allegion Canada Inc. Canberra, ACT, AU is seeking a Customer Care Specialist to deliver timely, accurate support by phone and email.

You will handle order processing and respond to inquiries, collaborating with internal teams to resolve issues and maintain high CSAT. The role supports Commercial, OEM/Brio, Novas divisions and provides backup to other teams to drive operational efficiency and a positive customer experience across Australia.

Job description

Allegion Canada Inc. Canberra, ACT, AU is seeking a Customer Care Specialist to deliver timely, accurate support by phone and email.

You will handle order processing and respond to inquiries, collaborating with internal teams to resolve issues and maintain high CSAT. The role supports Commercial, OEM/Brio, Novas divisions and provides backup to other teams to drive operational efficiency and a positive customer experience across Australia.