Multi‑Site Studio Operations Leader

Fitness Lifestyle International; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Fitness Lifestyle International – West End QLD is seeking an experienced Operations Manager to lead and develop multiple boutique Pilates studios, delivering strong commercial outcomes while ensuring a premier member experience.

You will translate the brand’s vision into practical systems and clear expectations, coaching studio managers and driving consistent execution across locations. This hands-on role focuses on structure, team leadership and measurable improvement.

Qualifications

• Experience leading across multiple sites in fitness, wellness or service sectors.
• Ability to translate brand vision into practical systems and processes.
• Proven track record improving member experience and retention.

Responsibilities

• Coach Studio Managers and build capability and accountability.
• Improve membership growth, lead conversion, retention and class utilisation.
• Protect the member experience through thoughtful service and effective follow-through.
• Strengthen operating standards, studio presentation and team practices.
• Manage budgets, controllable costs and labour productivity.
• Use performance data to identify issues, guide decisions and measure improvement.
• Provide owners with clear visibility of performance, priorities and progress.

Skills

Multi-site leadership

Studio Manager Coaching

Data literacy

Customer experience

People management

Budgeting & cost control

Performance reporting

Job description

Fitness Lifestyle International – West End QLD is seeking an experienced Operations Manager to lead and develop multiple boutique Pilates studios, delivering strong commercial outcomes while ensuring a premier member experience.

You will translate the brand’s vision into practical systems and clear expectations, coaching studio managers and driving consistent execution across locations. This hands-on role focuses on structure, team leadership and measurable improvement.