Multi-Centre Retail Manager

St Vincent de Paul Society Queensland; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 + $2,65

Employee Assistance Program

Medibank health insurance discounts

Job summary

St Vincent de Paul Society Queensland is seeking a hands-on Multi-Centre Manager to lead our Coolangatta and Palm Beach shops. You will oversee budgeting, staff leadership, stock management, buying and ordering to drive store performance and customer experience.

This permanent, full-time role (38 hours per week) offers a Tuesday-Saturday or rotating roster in a vibrant retail setting. Join a mission-driven team committed to sustainable fashion, growth, and helping our companions shop in a

Qualifications

• Retail experience including merchandising and cash handling.
• WHS knowledge and strong communication skills.
• Qualification in Retail Operations or Business Management preferred.
• Experience leading teams and working with volunteers.
• Commitment to our mission and values.

Responsibilities

• Oversee Coolangatta and Palm Beach shops and lead staff and volunteers.
• Manage budgets, stock and purchasing to drive profitability.
• Foster an inspiring team culture and deliver standout customer experiences.
• Plan rosters and ensure safety and compliance across stores.

Skills

Retail experience

Merchandising

Cash handling

WHS knowledge

Effective communication

Education

Retail Operations or Business Management qualification

Job description

The St Vincent de Paul Society Queensland, including Vinnies Housing and our Vinnies Retail Stores, is committed to making a positive difference in our communities.

Through a diverse range of positions, locations and opportunities, we work towards one common cause by providing hope, support and housing solutions for Queenslanders in need.

As one of the state's largest charities, support service providers and community housing providers, we support hundreds of thousands of Queenslanders each year through issues like homelessness, poverty, family breakdown, domestic violence, financial hardship and housing insecurity.

No matter the role, each one of our team members has an important part to play in shaping a more just and compassionate society.

Why You'll Love Working with Us

Make a Real Difference - Every hour you invest contributes directly to improving lives in our community.

Be Rewarded for Your Time - Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.

Boost Your Take-Home Pay - Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.

Your Health Matters - Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.

Find Your Work Family - Join a genuinely inclusive team where you’re seen, heard, and supported.

The Role

We are looking for a new team member to manage our Coolangatta and Palm Beach shops and provide leadership to our paid employees and volunteers.

As a Multi-Centre Manager, you will oversee several retail shops, focusing on operational excellence and fostering an inspiring team culture. You will be responsible for the overall performance of each store, which includes budgeting, staff leadership, stock management, buying, and ordering. Your goal is to ensure that each location thrives.

This is a dynamic, hands-on position where no two days look the same. This fast paced role suits an experienced retail leader who is passionate about sustainable fashion, commercial growth, and delivering standout customer experiences.

This is a Permanent, Full-time position (38 hours per week) role based inCoolangatta and Palm Beach. This role will be a Tuesday to Saturday roster or a rotating roster.

What you’ll bring:

• Your experience - previous experience in retail including merchandising, cash handling, workplace health and safety and effective communication skills
• Relevant Tertiary or TAFE Qualification in Retail Operations or Business Management or equivalent industry experience
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• An eye for sustainable fashion and repurposing with purpose - ensuring our customers find their next hidden treasure
• A passion for making a difference and supporting our companions to shop in a welcoming environment
• An appreciation for our volunteers and the role they play in supporting our retail operations
• A collaborative leadership style and an understanding that our people are our greatest asset
• A promise to live by our values and lead with our mission at heart
  

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse,neglectand exploitation.

All employees,membersand volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process.Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islanderpeople arestrongly encouraged. To be eligible for this position you must havean appropriate visato work in Australia/New Zealand.