Assistant Store Manager

St Vincent de Paul Society Queensland; Biloela; On-site; AUD 36,000 - 44,000; Part time

Job summary

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores, is seeking an Assistant Store Manager for the Biloela shop. You will support the Retail Manager, lead volunteers, and help create a welcoming shopping experience.

This hands-on role is suitable for someone with passion for customer service, merchandising and community impact. The position offers permanent part-time (19 hours) or full-time opportunities in Biloela.

Qualifications

• Experience in retail, customer service or similar environments.
• Ability to create attractive product displays and merchandising.
• Proven ability to motivate or lead a team.
• Strong communication and initiative in a busy store.
• Comfortable with physical tasks and daily store routines.

Responsibilities

• Support Retail Manager in daily store operations.
• Lead a team of volunteers and ensure excellent customer service.
• Maintain attractive visual merchandising and store presentation.
• Create a welcoming shopping environment and manage stock and displays.

Skills

Retail experience

Customer service

Merchandising

Team leadership

Initiative

Job description

The St Vincent de Paul Society Queensland, including Vinnies Housing and our Vinnies Retail Stores, is committed to making a positive difference in our communities.

Through a diverse range of positions, locations and opportunities, we work towards one common cause by providing hope, support and housing solutions for Queenslanders in need.

As one of the state's largest charities, support service providers and community housing providers, we support hundreds of thousands of Queenslanders each year through issues like homelessness, poverty, family breakdown, domestic violence, financial hardship and housing insecurity.

No matter the role, each one of our team members has an important part to play in shaping a more just and compassionate society.

Why You'll Love Working with Us

Make a Real Difference – Every hour you invest contributes directly to improving lives in our community.

Be Rewarded for Your Time – Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.

Boost Your Take-Home Pay – Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.

Your Health Matters – Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.

Find Your Work Family – Join a genuinely inclusive team where you’re seen, heard, and supported.

The Role

We are looking for a passionate and hands-onAssistant Store Manager to support our much-loved Vinnies shop in Biloela!

This is a varied and rewarding role where no two days are the same. Working alongside the Retail Manager, you'll play a key role in the day-to-day success of the store, helping to lead a passionate team of volunteers, creating an inviting shopping experience for customers, and ensuring the store looks its best every day.

We're looking for someone who is proactive, enjoys working with people, and thrives in a fast-paced environment. If you have a passion for customer service, visual merchandising, sustainable shopping, and community impact, we'd love to hear from you. As this is a hands-on retail role, manual handling and staying active throughout the day will form part of the position.

We're currently recruiting for a Permanent Part-time positions (19 hours per week) or Full-Time opportunities available located in Biloela.

About You

You don't need extensive management experience to succeed in this role. We're looking for someone with the right attitude, strong people skills, and a willingness to get involved.

You may have experience in:

• Retail, customer service, hospitality, or a similar customer-facing environment
• Merchandising and creating attractive product displays
• Supporting, motivating, or leading a team
• Building positive relationships with customers and volunteers
• Working in a busy environment where you can juggle multiple priorities
• A promise to live by our values and lead with our mission at heart

Most importantly, you're someone who enjoys working with people, takes initiative, and is passionate about delivering great customer experiences.

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and the human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse, neglect and exploitation.

All employees, members and volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process. Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.