MSO Specialist

PPG; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive starting salary

Commercial bonus scheme

Career development opportunities

Corporate discounts (WhereFit)

Community involvement programs

PPG Recognition programs

Discounts on PPG products

Job summary

PPG Braeside Office is seeking a hands-on professional to provide operational, technical, and training support across the customer production environment. The role focuses on vehicle preparation, paint application, and on-site training, with regular equipment maintenance and staff development.

The position requires a background in high-volume vehicle repair, strong process enforcement, and good interpersonal skills.

Qualifications

• 5+ years hands-on experience in a high-volume vehicle repair environment.
• Experience with process-driven environments.
• High level of interpersonal and communication skills at all business levels.
• Ability to enforce process as a non-negotiable requirement.
• Understanding of labour productivity and profitability.
• Sound planning and organisational skills.
• Extensive knowledge of PPG products and application systems.
• Knowledge of LEAN principles.
• Basic computer literacy and email communication.
• Self-motivation to achieve tasks efficiently.
• Current valid driver’s license.
• Complete mandatory company training as required.
• Adherence to EHS policies and PPG ethics.

Responsibilities

• Strict adherence to standardised repair process and enforcement with staff.
• Identify and remedy on-site production bottlenecks.
• Hands-on role in vehicle preparation, paint mixing and application.
• Ongoing equipment maintenance (spray equipment, UV & IR lamps, gun-wash machines, color tools).
• Train, mentor and discipline customer paint & panel staff as required.
• Staff training on-site and at PPG Training Centre; conduct staff assessments and pre-employment assessments.
• Conduct monthly site audits for EHS, process, and operations.

Skills

Vehicle repair

LEAN principles

Communication

Time management

Product knowledge

Plan & organise

On-site training

Job description

The Role

To provide hands-on operational, technical & training support across all facets of the customer production environment.

Location & Contract

PPG | Braeside Office

Full Time | Permanent

Key Responsibilities

• Strict adherence to standardised repair process & enforce same with site staff
• Ability to quickly identify and remedy on-site production bottlenecks
• Hands on role – vehicle preparation, paint mixing, paint application in line with site requirements
• Ongoing equipment maintenance – spray equipment / UV & IR lamps / gun-wash machines / color tools etc.
• Ability to train, mentor and discipline customer paint & panel staff as required
• Staff training - On-site & PPG Training Centre, one on one training, staff assessments, and pre-employment assessments
• Monthly Site Audits to identify areas of concern in relation to EHS, process and operations

Requirements

• Ideally 5 years plus of hands-on experience within a high-volume vehicle repair environment
• Experience with process driven environments
• High level of interpersonal & communication skills at all levels of business
• Ability to enforce process is a non-negotiable requirement
• Understanding of labour productivity and the relationship to overall profitability.
• Sound planning, time management and organisational skills.
• Extensive knowledge of PPG products and application systems.
• Knowledge of LEAN principles
• Basic computer & literary competency in regard to email and other electronic communication
• Be self-motivated to achieve the required work tasks efficiently during the working day
• Hold and maintain a current / valid motor vehicle driver license
• Complete all mandatory company training both internal or external as required, whether in person or online
• Adherence to all EHS policies at both PPG and Customer sites
• Ensure compliance with PPG Ethics policy
• Comply with the Travel and Entertainment policy
• All PPG sites and vehicles are Smoke Free environments
• Comply with the PPG Company Vehicle Policy

What We Offer

• Competitive starting salary with yearly pay reviews
• Commercial bonus scheme
• Opportunities for development and long-term career progression.
• Access to corporate discounts, including WhereFit, that provide wellness benefits to our employees.
• Give back to local communities with our PPG Colourful communities program.
• PPG Recognition programs.
• Generous discounts on PPG products through our company owned store network.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.