Motorcycle - Parts, Accessories, Sales.

Sunstate Motorcycles; Maroochydore; On-site; AUD 45,000 - 68,000; Full time

Benefits offered by this job

Discounts on parts

Dynamic work environment

Training and development

Performance incentives

Community engagement

Job summary

Sunstate Motorcycles invites you to join a passionate team at Australia’s largest independent motorcycle and accessories retailer. Deliver exceptional customer service by understanding customer needs and recommending the right products while staying current with models, parts, and trends.

This role emphasizes clear communication, problem solving, and teamwork across sales and service to create a seamless customer journey from inquiry to purchase.

Qualifications

• Genuine passion for motorcycles with solid understanding of components and terminology.
• Excellent communication skills to explain technical information clearly.
• Strong problem-solving and customer-focused mindset.
• Ability to manage multiple inquiries in a fast-paced environment.
• Detail-oriented and organised with strong record-keeping.

Responsibilities

• Deliver exceptional customer service by accurately interpreting customer needs and recommending the right products
• Interact with customers in person, over the phone, and via digital platforms to provide tailored solutions
• Use your strong knowledge of motorcycle parts to identify and suggest suitable products
• Collaborate with sales and service teams to ensure a seamless experience from inquiry through to purchase
• Stay up to date with the latest motorcycle models, parts, and industry trends

Skills

Motorcycle knowledge

Customer service

Communication

Problem-solving

Job description

Join Our Team – Exciting Career Opportunities in a Motorcycle Dealership with Sunstate Motorcycles.

Since 1997, we have grown from a single dealership in QLD to become Australia’s largest independent motorcycle and accessories retailer.

Join Our Team – Exciting Career Opportunities in a Motorcycle Dealership with Sunstate Motorcycles.

Since 1997, we have grown from a single dealership in QLD to become Australia’s largest independent motorcycle and accessories retailer.

Responsibilities

• Deliver exceptional customer service by accurately interpreting customer needs and recommending the right products
• Interact with customers in person, over the phone, and via digital platforms to provide tailored solutions
• Use your strong knowledge of motorcycle parts to identify and suggest suitable products
• Collaborate with sales and service teams to ensure a seamless experience from inquiry through to purchase
• Stay up to date with the latest motorcycle models, parts, and industry trends

About You

• Genuine passion for motorcycles with solid understanding of components and terminology
• Excellent communication skills, with the ability to explain technical information clearly
• Strong problem-solving abilities and customer-focused mindset
• Able to thrive in a fast-paced environment, managing multiple inquiries at once
• Detail-oriented and organised, with strong record-keeping and customer interaction skills

What We Offer

• Competitive salary with performance-based incentives
• dynamic, enthusiast-driven work environment
• Discounted access to a wide range of motorcycle parts and accessories
• Ongoing training and professional development to enhance your technical and customer service skills
• The opportunity to engage with a diverse community of motorcycle enthusiasts and contribute to their riding experiences