Morning Receptionist

The Knox School; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Onsite café (barista coffee)

Onsite parking

Employee Assistance Program

Salary Packaging opportunities

Job summary

The Knox School in Melbourne is seeking a warm, professional Morning Receptionist to join our Administration Team on a 12-month fixed-term contract, working 8.00am to 1.00pm, Monday to Friday. You will be one of the first points of contact for students, families and staff, delivering a welcoming and efficient reception experience.

Ideal candidates have reception or administrative experience, excellent communication and organisational skills, and the ability to maintain confidentiality.

Qualifications

• Demonstrated experience in a reception, customer service or administrative support role.
• Exceptional interpersonal and communication skills.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel); ability to learn school systems/databases.

Responsibilities

• Greet and assist students, families, visitors and staff in a warm and professional manner.
• Manage incoming telephone calls, emails and reception enquiries.
• Monitor visitor sign-in procedures and support campus security protocols.
• Provide administrative support including correspondence, filing, record keeping and data entry.
• Coordinate incoming and outgoing mail, deliveries and courier services.
• Respond to student needs and enquiries, liaising with relevant staff as required.
• Assist with administration of School events, meetings and activities.
• Support other administrative teams with general office tasks as required.
• Maintain a professional, organised and welcoming reception environment.
• Work collaboratively with colleagues to support smooth school operations.

Skills

Reception experience

Customer service

Administrative support

Interpersonal skills

Organisational skills

Time management

Attention to detail

Confidentiality

Tools

Microsoft Office (Outlook, Word, Excel)

Synergetic (advantageous)

Job description

The Knox School is an independent, co-educational, and non-denominational community from ELC to Year 12, where every student is known, valued, and supported to grow. Achievement, Care, Empathy, Resilience, Responsibility and Respect are equally valued here, because education is not just about what students learn, but about creating individuals who are adaptable, thoughtful, and ready to write their own stories.

Our teachers know their students deeply, creating personalised learning experiences that build confidence, spark curiosity, and inspire a lifelong love of learning. We celebrate individuality, courage, and connection, preparing young people to contribute thoughtfully and confidently to the world around them.

We have again been recognised as an Employer of Choice and one of the 5-Star Best Schools 2026 by The Educator, a testament to our commitment to creating an environment where both students and staff feel valued, inspired, and supported to thrive.

The Knox School is seeking a warm, professional and highly organised Morning Receptionist to join our Administration Team on a 12-month fixed-term contract, working 8.00am to 1.00pm, Monday to Friday.

As one of the first points of contact for students, families, visitors and staff, you will play an important role in creating a welcoming and positive experience for everyone who enters our School.

About the role:

Greet and assist students, families, visitors and staff in a warm and professional manner.

Manage incoming telephone calls, emails and reception enquiries.

Monitor visitor sign-in procedures and support campus security protocols.

Provide administrative support including correspondence, filing, record keeping and data entry.

Coordinate incoming and outgoing mail, deliveries and courier services.

Respond to student needs and enquiries, liaising with relevant staff where required.

Assist with the administration of School events, meetings and activities.

Support other administrative teams with general office tasks as required.

Maintain a professional, organised and welcoming reception environment.

Work collaboratively with colleagues to support the smooth operation of the School.

Working at The Knox School offers:

A warm, supportive and stimulating work and learning environment set amongst beautiful grounds.

Additional paid leave over the Christmas and New Year period.

Onsite Community Café (with barista-quality coffee), Reformer Pilates and Gym.

Employee Assistance Program.

Onsite car parking.

Salary Packaging opportunities.

The ideal candidate:

Demonstrated experience in a reception, customer service or administrative support role.

Exceptional interpersonal and communication skills, with a warm and professional approach.

Excellent organisational and time management skills, with the ability to manage competing priorities.

Strong attention to detail and accuracy.

Demonstrated ability to maintain confidentiality and exercise discretion.

Intermediate proficiency in Microsoft Office applications, including Outlook, Word and Excel.

Ability to learn and confidently use school systems and databases; experience with Synergetic is advantageous but not essential.

Holds a current Working with Children Check (WWCC) and Current Police Check.

Engages effectively with parents, staff, and students to build relationships across the broader community.

Must support the School's vision and ethos and demonstrate the School Values of Achievement, Responsibility, Respect, Resilience and Care and Empathy.

Has knowledge and understanding of the School’s obligations in respect of Ministerial Order No. 1359, the Reportable Conduct Scheme, mandatory reporting, record keeping in relation to student safety and wellbeing, the failure to disclose and failure to protect offences (and any other information sharing and reporting obligations that may arise). Training will be provided.

Has working knowledge of and is able to adhere to the School’s policies and student safety practices, including those detailed in the Student Safety at The Knox School Handbook which can be accessed here.

Satisfactorily completes a values-based interview which will assess suitability to work with children and young people, and ensure that children and young people’s rights are respected.

Displays a supportive and respectful attitude to students and their families and builds positive connections with all members of the school community.

Holds, or is prepared to obtain, a current Level 2 First Aid Qualification, including CPR, Anaphylaxis and Asthma Training. The school provides training annually.

Commitment to Student Safety:

The Knox School is committed to providing a student safe and friendly environment, where children and young people are safe, feel safe and are able to actively participate in decisions that affect their lives.

We have a zero tolerance for child abuse or reportable conduct and are committed to acting in our student’s best interests and keeping them safe from harm.

The School regards its student protection responsibilities with the utmost importance and as such, is committed to providing the necessary resources to ensure compliance with all relevant child protection laws and regulations and maintain a student safe culture.

Written applications close Monday 23 November 2026. In line with our commitment to child safety, all appointments are subject to satisfactory reference checks, identity and police checks. Written applications may be reviewed on receipt with interviews being held prior to the closure date.

This process is being managed directly by The Knox School.