Montessori School Front Office & Admin Coordinator

Brisbane Montessori School; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Job summary

Brisbane Montessori School in Fig Tree Pocket QLD is seeking a Reception Coordinator to provide a professional, welcoming front-of-school service. You will manage the main switchboard, student attendance, health administration, and a range of enrolment and community engagement tasks.

The role supports communication across enrolments, marketing, finance, wellbeing and leadership, ensuring calm, safe and respectful operations in line with Montessori ethos.

Qualifications

• Certificate III in Business Administration, Education Support, or equivalent experience.
• Minimum 3 years’ administrative experience (educational setting preferred)
• Proficiency in Microsoft 365 and school systems.
• Excellent written, verbal, and interpersonal skills.
• Current Blue Card (Working with Children Check).
• Current First Aid and CPR certificates (or willingness to obtain).
• Certificate III in Early Childhood (or willingness to obtain – supported by the School).
• Experience working within a Montessori or independent school environment, and/or a genuine willingness to develop an understanding of Montessori philosophy and practice.
• Understanding of NQF, ECEC licensing, and child-safety frameworks.

Responsibilities

• Provide a professional, courteous and responsive reception service to families, students, staff, contractors, and community members.
• Operate and manage the main switchboard, reception inbox and visitor management systems with accuracy and confidentiality.
• Maintain up-to-date records of visitors and volunteers in accordance with Blue Card Services and school policy.
• Manage the school’s email, phone, and general communication flow to ensure timely response and redirection to relevant staff.
• Support enrolment and community engagement processes, including Open Days, school tours and information sessions in collaboration with the Enrolments Officer and Marketing.
• Process front counter payments, receipts, and mail in accordance with school financial procedures.
• Ensure the reception area reflects a calm, safe and professional Montessori environment.
• Accurately record and maintain student attendance in the school’s student management systems (Zunia/SEQTA or equivalent).
• Communicate with parents and guardians regarding unexplained absences, late arrivals and early departures.
• Prepare attendance exception reports for leadership and compliance reporting.
• Support teachers with roll marking processes and ensure accurate data entry and record keeping.
• Maintain student files and records in accordance with the School’s Record Retention Policy.
• Coordinate the school Health Room, providing first aid to students, staff, and visitors in line with BMS policy.

Skills

Communication skills

Customer service

Interpersonal skills

Microsoft 365 proficiency

Education

Certificate III in Business Administration, Education Support, or equivalent experience

Blue Card (Working with Children Check)

First Aid & CPR certificates

Certificate III in Early Childhood

Tools

Microsoft 365

Job description

Brisbane Montessori School in Fig Tree Pocket QLD is seeking a Reception Coordinator to provide a professional, welcoming front-of-school service. You will manage the main switchboard, student attendance, health administration, and a range of enrolment and community engagement tasks.

The role supports communication across enrolments, marketing, finance, wellbeing and leadership, ensuring calm, safe and respectful operations in line with Montessori ethos.