Mobile Repair Tech & Telecom Sales Specialist

Phone Top Pty Ltd; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Phone Top Pty Ltd is seeking an experienced Mobile Phone Repair Technician & Telecommunications Sales Consultant to join our Melbourne team. This role blends hands-on repair work with customer-facing sales across mobile devices, NBN broadband, electricity and gas connections.

You will repair devices, sell plans and accessories, assist with SIM activations, and help customers navigate services. We value reliable, punctual professionals who can work weekends and deliver outstanding service.

Qualifications

• At least 1 year of hands-on mobile phone repair experience.
• Able to perform screen and battery replacements independently.
• Experience in mobile phone retail sales and SIM activations.
• Strong English communication and customer service skills.
• Willing to work weekends and rosters.
• Valid working rights in Australia.
• Experience with NBN broadband sales and connections is highly regarded.
• Experience with electricity and gas sales or connection services is highly regarded.

Responsibilities

• Perform mobile phone repairs, including screen and battery replacements, diagnostics and basic troubleshooting.
• Sell mobile phones, accessories, prepaid and postpaid mobile plans.
• Assist customers with SIM card activations, mobile number transfers and telecommunications services.
• Promote and arrange NBN broadband, electricity and gas connections.
• Manage daily retail operations, POS transactions, stock and customer enquiries.
• Work independently and achieve store sales targets and KPIs.
• Maintain a professional, reliable and customer-focused working environment.

Skills

Mobile repair

Retail sales

SIM activations

Customer service

English communication

Weekend availability

Job description

Phone Top Pty Ltd is seeking an experienced Mobile Phone Repair Technician & Telecommunications Sales Consultant to join our Melbourne team. This role blends hands-on repair work with customer-facing sales across mobile devices, NBN broadband, electricity and gas connections.

You will repair devices, sell plans and accessories, assist with SIM activations, and help customers navigate services. We value reliable, punctual professionals who can work weekends and deliver outstanding service.