Mining Support Representative

WesTrac; Mount Thorley; Presencial; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Parental leave

Carer's leave

Novated leasing

Income protection

Retail discounts

Health insurance

Fitness passport

EAP

Career progression

Descripción de la vacante

WesTrac's Mining Sales team is seeking a dedicated Mining Support Representative to join us on a full-time basis, working Monday to Friday from a customer site while maintaining a presence across our Hunter Valley branches.

Reporting to the Mining Support Manager, you will identify and Capitalise on aftermarket opportunities uncovered through analysis of equipment performance and projects, building strong customer relationships to help achieve revenue targets.

Formación

• Must have proven ability to meet sales targets in a customer-facing role.
• Excellent customer service with ability to build strong relationships.
• Strong analytical and negotiation skills.
• Organisational and time management abilities.
• Ability to work in a team and independently.
• Current driver's licence is required.

Responsabilidades

• Proactively identify aftermarket sales opportunities and propose solutions to customers.
• Oversee customer account management and report on fleet performance.
• Support key projects to enhance customer experience.
• Maintain and forecast data for opportunities guiding aftermarket strategies.
• Collaborate with Site Performance Specialists on fleet improvements.
• Pursue continuous improvement to identify opportunities within the business.

Conocimientos

Current drivers licence

Sales targets

Customer service

Analytical & negotiation

Organisational & time management

Team & independent work

Herramientas

MS Office

Descripción del empleo

Our Mining Sales team is seeking a dedicated and results-driven Mining Support Representative to join us on a full-time basis, working Monday to Friday and operating primarily from a customer site, while maintaining a presence across our Hunter Valley branches.

Reporting to the Mining Support Manager, you will provide direct support to one of WesTrac's major accounts in the Hunter Valley region. Your primary focus will be identifying and capitalizing on sales opportunities, which will be uncovered through the analysis of equipment performance and key operational projects. Success in this role will rely on your ability to build and maintain strong customer relationships, gaining a deep understanding of their business drivers to ensure aftermarket share and revenue targets are consistently achieved.

This is a fantastic opportunity to become part of a knowledgeable and supportive team, with genuine prospects for professional growth and development. Alongside a competitive remuneration package, you'll receive a fully maintained benefit vehicle for both business and personal use, as well as access to an achievable commission scheme with attractive on-target earnings.

Key Responsibilities

• Proactively engage in the identification and capturing of aftermarket sales opportunities to provide solutions according to customer needs
• Oversee customer account management to ensure sales opportunities are captured whilst regularly reporting on customer fleet performance
• Support key projects to ensure positive customer experience
• Maintain and forecast data for sales opportunities leading to the execution of aftermarket sales strategies
• Collaborate with Site Performance Specialists to support fleet performance and improvement opportunities
• Engage in continuous improvement to identify potential opportunities within the business

Skills and Experience

• Current Drivers Licence
• Proven ability to meet sales targets within a customer facing role
• Excellent customer service skills with the ability to develop strong positive relationships with customers
• Ability to problem solve whilst having well-developed analytical & negotiation skills
• Excellent organisational and time management skills
• Ability to work successfully in a team & individually, whilst developing strong working relationships
• Advanced computer literacy skills - MS Office

Why WesTrac?

At WesTrac, we're Made for More-more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.

We invest heavily in your development, offering access to our in-house RTO(50737), dedicated learning pathways, and hands-on experience with the latest Cat® technology and future-focused capabilities. As one of the world's largest authorised Cat® dealers, you'll be part of an industry leader shaping what's next in mining and construction.

What we offer

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.
• Health & Wellness - Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
• Additional Perks - Free parking, onsite café, bootcamp and yoga available at certain locations

Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed. Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.