Mining Field Services Engineer – Electric Drive Systems

Wabtec Corporation; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Rewards & Recognition Program

Paid Birthday Leave

Discounted health insurance with Medib

Novated Leasing options

Lifestyle discounts over 1000+ Retail

Job summary

Wabtec Brisbane is seeking a Field Services Specialist to deliver on-site and remote support for OHV electric drive systems, perform commissioning, and ensure zero-harm safety culture.

You will travel across QLD/NSW/WA as needed, collaborate with regional teams, and provide technical troubleshooting, reporting, and customer liaison to drive service excellence and sustain system performance.

Qualifications

• Certificate III in Electrotechnology or equivalent and hold a current NSW, QLD and WA Electrical License or willing to obtain the required License.
• 5 years’ post trade experience in a service position, preferably in the mining industry or in rail, marine, defense or automotive.
• Knowledge and experience of Electric Drive/Traction Systems used in surface mining applications or rail is highly regarded.
• Experience with mining equipment design and validation Experience with multi-location teams involved in design and validation activities.
• Strong technical aptitude, including applicable engineering tools and software systems.
• Full C class driver’s license.
• Strong oral, written, interpersonal and leadership skills.

Responsibilities

• Embraces, displays, and advocates a zero-harm safety culture in all work undertaken within Wabtec, at customer service shops and mine sites.
• Ensures Customer Service excellence and conducts fieldwork in compliance with all applicable company, local, state and federal regulations.
• Responsible for overall truck commissioning for the region.
• Supports troubleshooting efforts on site & remotely for Wabtec drive systems.
• Acts as the service support point of contact for distributor(s) and/or mines operating Wabtec drive systems in the defined region Reports & escalates product quality, and warranty claims for the region.
• Attends and actively participates in internal & external daily, weekly, and monthly meetings with customers, peers, and management.
• Prepares and submits reports, presentations, and other documents as required.
• Supports OEM & distributor activity in the region (sales, troubleshooting, joint customer meetings) Supports field test activities in region for new product development.
• Provides product performance & potential sales opportunities to the Wabtec Support Team.
• Monitors and communicate project status, business issues and significant developments.
• Educates customers on troubleshooting, manuals, parts books & upgrades.

Skills

Post-trade experience

Electric drive systems

Leadership skills

Strong communication

Education

Certificate III in Electrotechnology or equivalent

Electrical licenses (NSW, QLD, WA)

Job description

Wabtec Brisbane is seeking a Field Services Specialist to deliver on-site and remote support for OHV electric drive systems, perform commissioning, and ensure zero-harm safety culture.

You will travel across QLD/NSW/WA as needed, collaborate with regional teams, and provide technical troubleshooting, reporting, and customer liaison to drive service excellence and sustain system performance.