Mingara Recreation Club | Concierge Attendant

Mingara; Gosford; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Above award wages

Free gym membership

Free espresso coffee and soft drinks

30% discount on food, coffee & events

Scholarship funds up to $1,500

Health & Wellness benefits

Uniform provided

Discounted holidays with partnered NSW

Job summary

Mingara Recreation Club on the Central Coast is seeking a Concierge Attendant to warmly welcome members and guests, share local knowledge, and assist with membership queries. You’ll be the hub of information about facilities and the local community, helping maintain our membership database.

This permanent part-time role requires flexibility across opening hours from 7.30 am to 4 am, Monday to Sunday, including public holidays. Above award wages apply with development opportunities.

Qualifications

• You are a people person who makes guests feel welcome.
• Strong customer service mindset with a calm demeanor under pressure.
• Willingness to work across opening hours, including weekends and public holidays.
• RSA and RCG competency or willingness to obtain; ARCG or willingness to obtain.

Responsibilities

• Greet and assist members and guests, providing a warm welcome.
• Maintain the membership database and respond to queries from members.
• Be the hub of knowledge about facilities and local community.
• Work as part of a team to support a 7 day a week hospitality operation.

Skills

People person

Customer service

Team player

Availability for weekends

Flexible hours

Job description

Launch or Elevate Your Hospitality Career With One of the Central Coast's Leading Clubs!

We’re always on the lookout for great people who are passionate about creating memorable guest experiences. As a Concierge Attendant, you will be working in a fast-paced, customer service role providing a warm welcome to our members and guests as they arrive to our beautiful destination. You will be a hub of knowledge about our facilities and offerings, and an expert about our local community. You will also help maintain our membership database and respond to queries from prospective and current members.

What we Offer

Our team are our greatest asset, with literally hundreds of great people within these walls, think of the friendships and connections ahead! We are looking for someone to join us on a permanent part-time basis who is willing to work across the opening hours of the club - 7.30 am - 4 am Monday to Sunday. As we are in the industry of entertaining our customers, our team need to be available to work Public Holiday’s and weekends.

Additional benefits

• Above award wages
• Free membership to One by Mingara (gym, pool and track)
• Free espresso coffee and soft drink for all team members
• 30% discount on food, coffee and events at Mingara and our four other clubs across NSW
• Unrivalled development opportunities (including up to $1,500 in scholarship funds per person)
• Health and Wellness benefits including annual Flu Vaccinations and Employee Assistance Program
• Uniform provided
• Discounted holidays with our partnered parks

About You

• You consider yourself a people person, with a knack for building relationships and making people feel welcome.
• The ability to keep calm under pressure
• Desire to work in a team environment
• Current RSA and RCG Competency or willingness to obtain
• Current ARCG or willingness to obtain
• Availability and flexibility to work late nights, weekends and public holidays
• Previous hospitality experience is highly desirable

Your Commitment

We want you to be autonomous and will give you the trust to make key decisions. Flexibility is a must and is required to meet the needs of a 7 day a week hospitality business.

Our Commitment

When you work at Mingara you’re part of something bigger, you’re part of a team working together to live our vision to make a significant contribution to the quality of community life. We will encourage you to dive into challenges, exceed expectations, create opportunities and love what you do.

If you’re ready to join a great organisation who truly values its people, and to help us create memorable experiences for the local community, then we want to hear from you!

Mingara Recreation Club is part of Mingara Leisure Group where we provide a great, safe, community for our team. We value Workplace Gender Equality and equal opportunities for all.