Mingara Recreation Club | Concierge Attendant

Mingara Leisure Group; Gosford; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Above award wages

Free One by Mingara membership (gym, 泳

Free espresso coffee and soft drinks

30% discount on food, coffee & events

Scholarship funds up to 1500 AUD

Health & Wellness benefits

Uniform provided

Discounted park holidays

Job summary

Mingara Recreation Club, part of Mingara Leisure Group, is seeking a Concierge Attendant for a permanent part-time role. You will welcome members and guests, share knowledge of facilities, and respond to queries while maintaining the membership database.

Availability across early mornings to late nights, weekends, and public holidays is required. Ideal candidates will have RSA and RCG certifications (or willingness to obtain) and prior hospitality experience.

Qualifications

• Friendly, guest-focused service mentality.
• Ability to remain calm in busy periods.
• Willingness to work across opening hours, including early mornings, nights, weekends and public holidays.

Responsibilities

• Greet members and guests with warmth and professionalism.
• Provide information about club facilities and local community.
• Assist in maintaining the membership database and respond to queries.
• Support club operations and events as required.

Skills

Customer service

People skills

Teamwork

Resilience under pressure

Flexible availability

Education

RSA Certification

RCG Certification

Job description

• Job Category Concierge, Hospitality, Club


• Employee Type Part Time

Contact information

• Contact Name Human Resources

Description

Launch or Elevate Your Hospitality Career With One of the Central Coast's Leading Clubs!

We're always on the lookout for great people who are passionate about creating memorable guest experiences. As a Concierge Attendant, y ou will be working in a fast-paced, customer service role providing a warm welcome to our members and guests as they arrive to our beautiful destination. You will be a hub of knowledge about our facilities and offerings, and an expert about our local community. You will also help maintain our membership database and respond to queries from prospective and current members.

What we Offer

Our team are our greatest asset, with literally hundreds of great people within these walls, think of the friendships and connections ahead! With a huge array of opportunities available, hospitality has never looked so good! We are looking for someone to join us on a permanent part-time basis who is willing to work across the opening hours of the club - 7.30 am - 4 am Monday to Sunday. As we are in the industry of entertaining our customers, our team need to be available to work Public Holidays and weekends.

Additional benefits include:

• Above award wages


• Free membership to One by Mingara (gym, pool and track)


• Free espresso coffee and soft drink for all team members


• 30% discount on food, coffee and events at Mingara and our four other clubs across NSW


• Unrivalled development opportunities (including up to $1,500 in scholarship funds per person)


• Health and Wellness benefits including annual Flu Vaccinations and Employee Assistance Program


• Uniform provided


• Discounted holidays with our partnered parks

About You

You consider yourself a people person, with a knack for building relationships and making people feel welcome. You also have:

• The ability to keep calm under pressure


• Desire to work in a team environment


• Current RSA and RCG Competency or willingness to obtain


• Current ARCG or willingness to obtain


• Availability and flexibility to work late nights, weekends and public holidays


• Previous hospitality experience is highly desirable

Your Commitment

We want you to be autonomous and will give you the trust to make key decisions. Flexibility is a must and is required to meet the needs of a 7 day a week hospitality business.

Our Commitment

When you work at Mingara you're part of something bigger, you're part of a team working together to live our vision to make a significant contribution to the quality of community life. We will encourage you to dive into challenges, exceed expectations, create opportunities and love what you do.

If you're ready to join a great organisation who truly values its people, and to help us create memorable experiences for the local community, then we want to hear from you!

Mingara Recreation Club is part of Mingara Leisure Group where we provide a great, safe, community for our team. We value Workplace Gender Equality and equal opportunities for all.