Mingara Recreation Club | Concierge Attendant

Mingara Recreation Club; Central Coast; Presencial; AUD 34.000 - 44.000; Tempo parcial

Benefícios oferecidos por esta vaga

Above award wages

Free One by Mingara membership (gym,  

Free espresso coffee and soft drinks

30% discount on food, coffee andevents

Scholarship funds up to 1500 per 
pe r

Health and Wellness benefits

Uniform provided

Discounted holidays with partnered NSW

Resumo da vaga

Mingara Recreation Club is seeking a Concierge Attendant to warmly welcome members and guests, sharing knowledge about facilities and the local community. You will help manage the membership database and respond to inquiries from prospective and current members.

The role is part-time, requires flexibility across opening hours (including weekends and public holidays), and offers above award wages with additional staff benefits and development opportunities. Strong customer service is essential.

Qualificações

• Exceptional customer service skills.
• Ability to stay calm under pressure in a busy hospitality environment.
• Desire to work in a team setting.
• Current RSA and RCG Competency or willingness to obtain.
• Current ARCG or willingness to obtain.
• Ability to work across early mornings, nights, weekends and public holidays.
• Previous hospitality experience is advantageous.

Responsabilidades

• Greet and assist members and guests with a warm welcome.
• Provide information about facilities, services and local community.
• Maintain and respond to queries about membership and bookings.
• Assist with updating and managing the membership database.
• Support event and daily club operations as required.

Conhecimentos

Customer service

Calm under pressure

Team player

RSA and RCG competency

ARCG competency

Flexible availability

Hospitality experience

Descrição da vaga

Launch or Elevate Your Hospitality Career With One of the Central Coast's Leading Clubs!

We’re always on the lookout for great people who are passionate about creating memorable guest experiences. As a Concierge Attendant, you will be working in a fast-paced, customer service role providing a warm welcome to our members and guests as they arrive to our beautiful destination. You will be a hub of knowledge about our facilities and offerings, and an expert about our local community. You will also help maintain our membership database and respond to queries from prospective and current members.

What we Offer

Our team are our greatest asset, with literally hundreds of great people within these walls, think of the friendships and connections ahead! With a huge array of opportunities available, hospitality has never looked so good! We are looking for someone to join us on a permanent part-time basis who is willing to work across the opening hours of the club - 7.30 am - 4 am Monday to Sunday. As we are in the industry of entertaining our customers, our team need to be available to work Public Holiday’s and weekends.

Additional benefits include:

• Above award wages
• Free membership to One by Mingara (gym, pool and track)
• Free espresso coffee and soft drink for all team members
• 30% discount on food, coffee and events at Mingara and our four other clubs across NSW
• Unrivalled development opportunities (including up to $1,500 in scholarship funds per person)
• Health and Wellness benefits including annual Flu Vaccinations and Employee Assistance Program
• Uniform provided
• Discounted holidays with our partnered parks

About You

You consider yourself a people person, with a knack for building relationships and making people feel welcome. You also have:

• Exceptional customer service skills
• The ability to keep calm under pressure
• Desire to work in a team environment
• Current RSA and RCG Competency or willingness to obtain
• Current ARCG or willingness to obtain
• Availability and flexibility to work late nights, weekends and public holidays
• Previous hospitality experience is highly desirable

Your Commitment

We want you to be autonomous and will give you the trust to make key decisions. Flexibility is a must and is required to meet the needs of a 7 day a week hospitality business.

Our Commitment

When you work at Mingara you’re part of something bigger, you’re part of a team working together to live our vision to make a significant contribution to the quality of community life. We will encourage you to dive into challenges, exceed expectations, create opportunities and love what you do.

Mingara Recreation Club is part of Mingara Leisure Group where we provide a great, safe, community for our team. We value Workplace Gender Equality and equal opportunities for all.