Mingara Recreation Club | Concierge Attendant

The Westport Club; Gosford; On-site; AUD 30,000 - 44,000; Part time

Benefits offered by this job

Above award wages

Free membership to One by Mingara (gym

Free espresso coffee and soft drink

30% discount on food, coffee and other

Unrivalled development opportunities (

Job summary

Mingara Recreation Club on the Central Coast invites applications for a Concierge Attendant. In a fast-paced hospitality setting you will warmly welcome members and guests, share knowledge about facilities and the local area, and assist with membership queries.

You will be part of a supportive team, required to work across opening hours 7:30 am to 4:00 am, including weekends and public holidays. RSA/RCG certification is expected or willingness to obtain.

Qualifications

• RSA and RCG competency or willingness to obtain
• ARCG competency or willingness to obtain
• Previous hospitality experience is desirable

Responsibilities

• Greet members and guests, providing a warm welcome
• Maintain membership database and respond to queries
• Be a hub of knowledge about facilities and the local community
• Support opening hours and cross-team collaboration

Skills

Guest service

People skills

Team player

Calm under pressure

RSA Competency

RCG Competency

Job description

• Job CategoryConcierge, Hospitality, Club
• Employee TypePart Time

Contact information

• Contact NameHuman Resources

Description

Launch or Elevate Your Hospitality Career With One of the Central Coast's Leading Clubs!

We’re always on the lookout for great people who are passionate about creating memorable guest experiences. As a Concierge Attendant, you will be working in a fast-paced, customer service role providing a warm welcome to our members and guests as they arrive to our beautiful destination. You will be a hub of knowledge about our facilities and offerings, and an expert about our local community. You will also help maintain our membership database and respond to queries from prospective and current members.

What we Offer

Our team are our greatest asset, with literally hundreds of great people within these walls, think of the friendships and connections ahead! With a huge array of opportunities available, hospitality has never looked so good! We are looking for someone to join us on a permanent part-time basis who is willing to work across the opening hours of the club - 7.30 am - 4 am Monday to Sunday. As we are in the industry of entertaining our customers, our team need to be available to work Public Holiday’s and weekends.

Additional benefitsinclude:

• Above award wages
• Free membership to One by Mingara (gym, pool and track)
• Free espresso coffee and soft drink for all team members
• 30% discount on food, coffee and events at Mingara and our four other clubs across NSW
• Unrivalled development opportunities (including up to $1,500 in scholarship funds per person)
• Health and Wellness benefits including annual Flu Vaccinations and Employee Assistance Program
• Uniform provided
• Discounted holidays with our partnered parks

About You

You consider yourself a people person, with a knack for building relationships and making people feel welcome. You also have:

• The ability to keep calm under pressure
• Desire to work in a team environment
• Current RSA and RCG Competency or willingness to obtain
• Current ARCG or willingness to obtain
• Availability and flexibility to work late nights, weekends and public holidays
• Previous hospitality experience is highly desirable

Your Commitment

We want you to be autonomous and will give you the trust to make key decisions. Flexibility is a must and is required to meet the needs of a 7 day a week hospitality business.

Our Commitment

When you work at Mingara you’re part of something bigger, you’re part of a team working together to live our vision to make a significant contribution to the quality of community life. We will encourage you to dive into challenges, exceed expectations, create opportunities and love what you do.

If you’re ready to join a great organisation who truly values its people, and to help us create memorable experiences for the local community, then we want to hear from you!

Mingara Recreation Club is part of Mingara Leisure Group where we provide a great, safe, community for our team. We value Workplace Gender Equality and equal opportunities for all.