Mimco - Cluster Manager - Chermside - (Fixed Term)

Country Road; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Rotating roster

Product allowance 1400

40% discount across CRG brands

Health & wellbeing programs

Parental leave 18 weeks

Career opportunities across brands

Learning & development

Job summary

Mimco is seeking a Cluster Manager for Chermside on a fixed-term basis to lead a network of store locations. You will inspire and develop a high-performing team, delivering exceptional customer experiences while driving financial performance across the cluster.

You will coach leaders, manage stock and budgets, and role-model CRG culture to create a cohesive customer journey across Mimco stores and concessions.

Qualifications

• Proven leadership experience managing a multi-site team.
• Strong ability to analyse performance and drive profitability.
• Experience in rostering, budgeting and stock control.
• Commitment to customer service excellence.
• Willingness to lead change and develop talent.

Responsibilities

• Coach and give feedback to your team on product knowledge and delivering customer-led experiences.
• Analyze cluster performance to inform profitability decisions.
• Lead store operations with effective stock management and loss prevention.
• Attract, engage and retain talent with strong succession planning.
• Maintain a safe work environment and promote wellbeing.
• Communicate brand strategy to the team and model CRG culture.
• Build a team experience that encourages learning, ownership and success.

Skills

Leadership

Customer Service

Team Development

Budget Management

Roster Management

Loss Prevention

Job description

Mimco - Cluster Manager - Chermside - (Fixed Term)

We are a Design-Led Brand, obsessed with accessories. Born in Melbourne in 1996 with a passion for creativity, we create contemporary designs that empower individual style and self-expression.

As a Cluster Manager for Mimco, you will do more than lead a store, you will bring the Mimco brand to life across multiple standalone and concession sites. You will inspire and develop a high-performing team of leaders, create exceptional customer experiences, and drive financial growth. If you are a natural leader who thrives on connection, ownership and results, this is your opportunity to make a real impact, every day.

How You Will Contribute

• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
• Conduct detailed analysis of cluster performance to make informed business decisions impacting profitability
• Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
• Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
• Understand the brand and business strategy and communicate to the team their part to play
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success

Capabilities We Value

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
• Demonstrates a passion for fashion with a professional personal presentation
• Strong leadership skills in delivering an exceptional customer and team experience
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a team
• Ability to build and maintain customer relationships by delivering exceptional customer service

What We Offer

• Competitive Cluster Manager salary reflective of the scope of responsibilities
• A rotating roster designed to support work-life balance and sustainable leadership
• Generous annual product allowance of $1,400 and access to our management incentive scheme
• 40% discount across all Country Road Group brands
• Corporate partnerships to support your health and wellbeing
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Access to internal career opportunities across our retail brands and Support Centre.
• Annual learning calendar and ongoing development to support your career growth

Who We Are

Country Road Group is a design-led portfolio of premium fashion brands, comprising five iconic labels: Country Road, Mimco, Trenery, Witchery and Politix. Each brand has its own story, and together they hold a market-leading position in the mid to upper tier of Australia's specialty fashion segment with a focus on delivering our ambition to build a portfolio of distinctive brands that drive sustainable growth. Country Road Group is part of Woolworths Holdings Limited (South Africa), a leading Southern Hemisphere retail group.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We're committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.