Migration Case Support Administrator

Knowbal Group; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Knowbal Group in Melbourne is seeking a full-time Migration Assistant to support lawyers and case managers in managing client files and documentation. This role involves preparing applications, communicating with clients, and maintaining case compliance.

The ideal candidate will have a relevant degree and experience in administration or migration law, with strong attention to detail and proficiency in Microsoft Office. Benefits include a supportive work environment aimed at ensuring efficient case handling.

Qualifications

• 0-2 years of experience in administration, legal support, client services, or the education/migration sector.
• Experience using CRM or file management software is an advantage.
• Comfortable using digital case management tools and cloud storage platforms.

Responsibilities

• Prepare document checklists and assist with visa or education application forms.
• Communicate with clients via email and phone to request missing documents.
• Ensure documentation meets internal quality standards and external requirements.

Skills

Proficiency in Microsoft Office

Strong attention to detail

Clear written and verbal communication

Organisational and time-management skills

Client-friendly manner

Education

Graduate Diploma in Migration Law

Diploma or Bachelor's degree in administration, Business, Law, or related field

Tools

CRM or file management software

Job description

Knowbal Group in Melbourne is seeking a full-time Migration Assistant to support lawyers and case managers in managing client files and documentation. This role involves preparing applications, communicating with clients, and maintaining case compliance.

The ideal candidate will have a relevant degree and experience in administration or migration law, with strong attention to detail and proficiency in Microsoft Office. Benefits include a supportive work environment aimed at ensuring efficient case handling.