Mid – Level Business Analyst – Financial Services

Sustain Recruit; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Sustain Recruit partners with a respected Australian financial services organisation to hire a mid-level Business Analyst. You will define requirements, map processes and support solutions across regulatory, operational and technology-driven change.

The role emphasises collaboration with business stakeholders, project teams and technology functions, guiding user stories, acceptance criteria and workshops through design, testing and implementation.

Qualifications

• 3-5 years’ experience as a Business Analyst, ideally within financial services.
• Strong requirements gathering and process mapping experience.
• Experience developing user stories, acceptance criteria and detailed business documentation.
• Strong stakeholder engagement and workshop facilitation skills.
• Experience supporting projects through testing, UAT and implementation.
• Exposure to Agile or hybrid delivery environments.
• Strong analytical, communication and problem-solving skills.
• The ability to work across multiple projects and competing priorities.

Responsibilities

• Gather, analyse and document business and functional requirements
• Develop user stories, acceptance criteria, process maps and supporting documentation
• Facilitate requirements workshops with business and technology stakeholders
• Support regulatory, compliance, onboarding and transformation initiatives
• Analyse current-state processes and help define future-state solutions
• Identify opportunities for process improvement and operational efficiency
• Work closely with project teams through design, testing, UAT and implementation
• Manage requirements and stakeholder expectations throughout the project lifecycle

Skills

Requirements gathering

Process mapping

User stories & acceptance criteria

Stakeholder engagement

Agile / hybrid delivery

Tools

Jira

Confluence

Job description

About the Role

We’re looking for a Business Analyst to join an established financial services organisation and support a growing pipeline of business and technology change.

Working closely with business stakeholders, project teams and technology functions, you’ll help define requirements, improve processes and support solutions through the full delivery lifecycle.

This would suit a mid-level BA looking to broaden their exposure across regulatory, operational and technology-led transformation.

Key Responsibilities Include

• Gather, analyse and document business and functional requirements
• Develop user stories, acceptance criteria, process maps and supporting documentation
• Facilitate requirements workshops with business and technology stakeholders
• Support regulatory, compliance, onboarding and transformation initiatives
• Analyse current-state processes and help define future-state solutions
• Identify opportunities for process improvement and operational efficiency
• Work closely with project teams through design, testing, UAT and implementation
• Manage requirements and stakeholder expectations throughout the project lifecycle

About You

We’re interested in speaking with professionals who have:

• 3-5 years’ experience as a Business Analyst, ideally within financial services
• Strong requirements gathering and process mapping experience
• Experience developing user stories, acceptance criteria and detailed business documentation
• Strong stakeholder engagement and workshop facilitation skills
• Experience supporting projects through testing, UAT and implementation
• Exposure to Agile or hybrid delivery environments
• Strong analytical, communication and problem-solving skills
• The ability to work across multiple projects and competing priorities

Highly Regarded

• Wealth Management, Private Banking or Investment Management experience
• Exposure to financial products, investment platforms or advisory environments
• Regulatory and compliance transformation
• Digital onboarding or client lifecycle projects
• Data, reporting or insights-related initiatives
• Process improvement or operational transformation
• Experience with Avaloq or similar wealth management platforms