Microsoft CSP Specialist – Modern Workplace

Data#3; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible location

Job summary

Data#3 is seeking a Microsoft Specialist/Solutions Architect to drive adoption of Software Licensing offerings within Australia. You will partner with the sales team to promote CSP solutions, balancing technical knowledge with business acumen to grow our customer base.

You will collaborate with customers, Microsoft, and Data#3 staff to ensure high-quality service, handle post-sales support where needed, and help onboard new CSP clients in a dynamic, growth-focused environment.

Qualifications

• Strong background with Microsoft technology and licensing.
• Experience supporting sales teams in pre-sales activities.
• Ability to build relationships with customers, Microsoft and Data#3 staff.

Responsibilities

• Understand Online Services solutions and Data#3 offerings for CSP.
• Know Microsoft Licensing rights to support customer licensing requirements.
• Develop relationships with customers, Microsoft, and Data#3 staff for quality service.
• Assist sales with pre-sales plans and proposals.
• Provide demonstrations, presentations, and training for clients.

Skills

Microsoft licensing

Pre-sales support

Stakeholder management

Tools

MS Licensing Portal

Job description

• Join Microsoft’s largest Australian Partner
• Work for an HRD Employer of Choice winner for 10 years in a row!
• Flexible location

We are excited to offer an exceptional Microsoft Specialist/Solutions Architect the opportunity to play a key role in expanding our customer base in Australia. Partnering with our sales team your objective will be to promote and accelerate the adoption of our Software Licensing offerings with our new & existing clients. You will have a strong business acumen with the ability to speak the technical speak, be humble and be willing to go on an exciting journey with the team at Data#3.

This is a great opportunity to join a fun, vibrant and dynamic team! Our culture is our strongest asset and we put our people first which is the key to our customer and financial success.

About the role

Sales Responsibilities:

• Understand Online Services solutions and how Data#3 support options and billing processes connect. To act as a 'one stop shop' for Data#3 offerings.
• Understand Microsoft Licensing rights to support customer licensing requirements
• Develop and maintain close working relationship with all stakeholders i.e. customers, Microsoft and relevant Data#3 staff to ensure quality customer service
• Assisting the sales team with pre-sales activities including the development of formal sales plans and proposals.
• Assisting other Data #3 specialists with the provision of demonstrations, presentations, training, consultation and sales support services for the sales team clients
• Participating in user requirements analyses' and mantaining and in-depth knowledge of products/services to fulfil customer needs for CSP customers
• Undertake tasks requiring technical analysis, diagnosis and problem solving, qualifying the products/services fit and defining support needs

Customer Success Responsibilities:

• Assisting with post-sales support where required
• Manage and co-ordinate support escalations with Data#3, Microsoft and the customer
• Onboard new customers to the CSP program
• Clearly differentiate Data#3 and the value of the solution offerings developed
• Answer customer billing enquiries
• Upsell support options

Why we want you:

You are a proactive and motivated individual with a strong background in Microsoft technology As a team player who enjoys collaborating with other high performers, you will take pride in achieving success and driving outcomes.

Your ability to leverage your technical skills and customer relationships will be key to helping our team meet and exceed our goals. If you thrive in a dynamic and challenging environment and are passionate about using your skills to achieve success, then we would love to hear from you.

Who is Data#3?

Listed in 1997, Data#3 is now an ASX200 listed company reporting gross sales of $3 Billion in 2025 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.

Voted HRD's Employer of Choice for the last 10 years, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART) and these values are integral to the way Data#3 works internally and externally with our customer.

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

REF: KISH114398