Mentor - Parent Pathways | Goodna, Inala Or Ipswich

Sarina Russo Job Access Australia Pty Ltd; Ipswich City, Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

5 weeks annual leave

Ongoing training and development

Succession planning

Flexible working arrangements

Job summary

Sarina Russo Job Access Australia invites applications for a full-time Parent/Carer Mentor. Based at Goodna, Ipswich, or Inala, you will mentor and support parents, run workshops, and help families access education and employment pathways.

Lived parenting experience and empathy are essential; range of flexible arrangements may apply. Key duties include individualized mentorship, collaboration with community services, and accurate case documentation.

Qualifications

• Lived parenting or family support experience; employment service exp valued.
• Strong interpersonal skills and ability to connect with diverse families.
• Proficient documentation and case management accuracy/compliance.

Responsibilities

• Provide individualized mentorship to parents, offering guidance on parenting challenges.
• Assist parents to overcome barriers and achieve employment/education goals.
• Facilitate workshops and group sessions on parenting topics.
• Develop engaging educational materials and resources.
• Foster a safe, supportive environment for parents to learn and share.

Skills

Parenting experience

Empathy

Communication skills

Teamwork

Tech proficiency

Education

Certificate III+ in related field

Tertiary qualifications in education/training

Tools

Case management software

Job description

Description

The Sarina Russo Group in the last 47 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning. Our commitment is to create pathways that lead to meaningful employment, enhance workforce skills and drive positive change in the communities we serve.

Parent Pathways is a voluntary government program to support parents/carers with children under six to take part in a pre-employment service. We are seeking a compassionate and dedicated Parent/Carer Mentor to join our team on a full time basis (part time may be considered for the right applicant) working from our Goodna, Ipswich or Inala site.

The ideal candidate will have lived experience in parenting and a passion for supporting other parents and families. As a mentor, you will work one-on-one with parents, facilitating workshops, and creating a welcoming environment for learning and growth through the support programs offered.

Responsibilities include

• Provide individualised mentorship to parents, offering support and guidance on various parenting challenges.
• Assist parents/carers to overcome barriers and empower them with the skills to achieve their individual employment and/or educational goals.
• Facilitate workshops and group sessions on topics relevant to parent challenges.
• Develop and implement engaging educational materials and resources.
• Foster a safe and supportive environment for parents to share experiences and learn from one another.
• Collaborate with community organisations and resources to enhance program offerings.
• Monitor and evaluate program effectiveness, providing feedback for continuous improvement.

The Person:

• Personal lived experience in parenting or family support, along with relevant professional experience (Employment service experience highly regarded).
• Strong interpersonal and communication skills, with the ability to connect with diverse families.
• Empathy, patience, and a genuine desire to help others, particularly parents.
• Ability to work independently and as part of a team.
• Familiarity with community resources and support systems is a plus.
• Able to meet targets while maintaining high standards of customer service.
• Understanding and respect for diverse backgrounds and perspectives, promoting inclusivity.
• Precision in documentation and case management to ensure accuracy and compliance.
• Proficient in Technology.
• Completed or working towards a Certificate III or above in a related course in Society and Culture, Health or Education; or
• Tertiary level qualifications related to education, training, social services, counselling, case management, psychology, community services, careers guidance
• Current Working with Children Check or willing to obtain one
• Ability to speak an additional language highly desirable

On Offer:

• Succession planning for a real career
• Ongoing training and development
• 5 weeks annual leave (qualifying period applies)
• Ability to work within an organisation that fosters entrepreneurial thinkers

At Sarina Russo Job Access we are committed to an inclusive workplace that embraces and promotes diversity. We value, respect and seek to leverage the unique contributions of people with diverse backgrounds, experiences and perspectives. We also offer flexible working arrangements to ensure our workforce is representative of the communities that we serve.

You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. Only shortlisted applicants will be contacted.