Mentor

Asuria; City of Launceston; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary sacrifice & novated leasing

Retail discounts

Generous incentives

Job summary

Asuria is seeking a dedicated Employment Services professional for a fixed-term role based in our Launceston Office. You will empower individuals to achieve sustainable employment through coaching, job placement and ongoing client support, meeting specified targets and collaborating with local employers.

Applicants should have experience in customer service or recruitment, and a proven track record in target-driven environments.

Qualifications

• Experience in Employment Services or any customer-focused industry is advantageous.
• Proven experience in customer service, sales, contact centre or recruitment.
• Proven success in target-driven environments.

Responsibilities

• Meet targets and provide tailored coaching, job placement and ongoing support.
• Understand clients' employment needs and collaborate with employers to bridge talent and opportunity.
• Support clients from the local labour market and advise on employment pathways.

Skills

Customer service

Recruitment

Sales

Target-driven

Job description

• Achieve your dreams by helping others achieve theirs
• Fixed term to 2028, work from our Launceston Office
• Enjoy generous incentives, retail discounts, salary sacrifice and novated leasing

What will you do?

At Asuria your role is to empower individuals to achieve sustainable employment.You will be required to meet specific targets, provide tailored guidance/coaching, job placement and ongoing support to your client group.Your commitment to understanding the unique employment needs of your clients and collaborating with employers to bridge the gap between talent and opportunity, is a key driver of success in this role.

• Experience within Employment Services industry or relevant customer-focused industry is advantageous
• Demonstrated experience in customer service, sales, contact centre or recruitment will set you up for success
• Proven success within target driven environments is critical

A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role.

Who are you?

We are looking for you to bring a commitment to making a difference through connecting and supporting your clients into sustainable employment. A confident communicator with exceptional interpersonal skills, you’ll also bring experience in coaching, mentoring, and case management within employment services or a similar field.

Problem-solving and goal-setting abilities are key, alongside a solid understanding of the local labour market and employment pathways.Organisational skills, attention to detail, and proficiency in administrative and IT tasks will also be important. Adaptability and resilience will assist you to navigate the diverse needs of job seekers and employers alike.

You must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes.

Why join us?

We are a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities.We are a company that beats to an Enterprising Heart and our mission is to inspire, support and guide participants to unlock their full potential. Our people are at the heart of everything we do! Asuria will support you every step of the way. We will provide all the resources, learning and development and leadership guidance you will need to further your career.

Asuria is proud to be recognised as Diversity Council Australia (DCA) Inclusive Employer for 2024-2025. This recognition reflects our commitment to fostering a diverse, equitable, and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria, you’ll be part of a team that embraces people from all backgrounds, experiences, and abilities, ensuring that inclusion isn’t just a policy, it’s part of who we are.

All Asurians enjoy a raft of Employee Benefits, including access to career development opportunities, up to 15 weeks of paid parental leave, additional bonus leave days and salary sacrificing for superannuation and to purchase a motor vehicle via the convenience of novated leasing.

Let us know in your application, if you need adjustments to participate in our recruitment process. Alternatively, please contact us directly at [e-mail] to advise your adjustment requirements.

Asuria is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, Asuria is committed to ensuring the safety and wellbeing of all children.