Membership Services Coordinator

ANZCA; Melbourne; Híbrido; AUD 48.000 - 64.000; A tiempo parcial

Descripción de la vacante

ANZCA is seeking a highly organised Membership Services Coordinator to join the Fellowship Affairs team in this ongoing part-time role (0.8 FTE, four days per week). You will work with fellows, committee members and internal stakeholders to deliver member services and engagement initiatives.

The role focuses on committee coordination, project support and stakeholder engagement, with responsibilities including meetings, minutes, records, webinars and inbox management.

Formación

• Experience in administration, coordination, committee support, project support or stakeholder-facing roles
• Excellent written communication skills and experience preparing professional correspondence, reports or meeting minutes
• Strong customer service and relationship management skills
• Excellent organisational skills and attention to detail
• Ability to manage competing priorities and work independently
• Confidence communicating with a wide range of stakeholders
• Strong Microsoft Office skills including Word, Outlook, Teams and Excel
• Confidence learning new systems and technology

Responsabilidades

• Coordinating committee meetings, agendas, papers and minutes
• Building strong relationships with fellows, committee chairs and stakeholders
• Supporting member engagement projects and initiatives
• Assisting with project planning, tracking and administration
• Managing member enquiries and supporting the membership inbox
• Coordinating webinars and online meetings
• Maintaining records, databases and administrative systems
• Collaborating with colleagues to deliver high-quality services and member experiences

Conocimientos

Administration

Coordination

Committee support

Project support

Stakeholder management

Customer service

Communication

Microsoft Office

Herramientas

Microsoft Office

CRM

Descripción del empleo

About ANZCA

The Australian and New Zealand College of Anaesthetists (ANZCA), including the Faculty of Pain Medicine, is an internationally recognised specialist medical education organisation responsible for training, examinations, specialist qualifications and continuing professional development across Australia and New Zealand.

Our purpose is to serve our communities by leading high-quality patient care in anaesthesia, perioperative medicine and pain medicine.

About the Opportunity

We are seeking a highly organised and relationship-focused Membership Services Coordinator to join our Fellowship Affairs team in this ongoing part-time role (0.8 FTE, four days per week). This role combines stakeholder engagement, committee coordination, project support and member services. You will work closely with senior medical specialists, fellows, committee members and internal stakeholders to help deliver initiatives that strengthen engagement across the ANZCA membership community.

You will also have the opportunity to contribute to important initiatives focusing on:

• Gender equity
• Diversity, equity and inclusion
• Environmental sustainability
• Member engagement and fellowship programs

Reporting to the Operations Manager - Fellowship Affairs, you will play a key role in ensuring committees, projects and member services operate smoothly and effectively.

Key responsibilities

• Coordinating committee meetings, agendas, papers and minutes
• Building strong relationships with fellows, committee chairs and stakeholders
• Supporting member engagement projects and initiatives
• Assisting with project planning, tracking and administration
• Managing member enquiries and supporting the membership inbox
• Coordinating webinars and online meetings
• Maintaining records, databases and administrative systems
• Collaborating with colleagues to deliver high-quality services and member experiences

About You

You are a strong communicator who builds trusted relationships, follows through on commitments and takes pride in delivering accurate, high-quality work. You enjoy supporting meaningful projects while providing consistent service to members, committees and colleagues.

Essential

• Experience in administration, coordination, committee support, project support or stakeholder-facing roles
• Excellent written communication skills and experience preparing professional correspondence, reports or meeting minutes
• Strong customer service and relationship management skills
• Excellent organisational skills and attention to detail
• Ability to manage competing priorities and work independently
• Confidence communicating with a wide range of stakeholders
• Strong Microsoft Office skills including Word, Outlook, Teams and Excel
• Confidence learning new systems and technology

Desirable

• Experience supporting committees, boards or governance groups
• Experience within a membership-based, health, education or not-for-profit organisation
• Exposure to project coordination or project support activities
• Experience with CRM or membership databases

Why Join ANZCA?

We offer employment benefits and a working environment that contribute to our people’s health, safety and wellbeing, personal and professional development and supports an inclusive, equitable, and respectful college culture.

Join a purpose driven organisation with a team of individuals passionate about improving educational opportunities for health professionals. Opportunity to be involved in engaging initiatives in gender equity, environmental sustainability, member engagement. A competitive remuneration package including full FBT exempt salary packaging. Opportunity to grow in the position with genuine career pathways. Impactful, part-time role. Excellent staff benefits – additional leave over the Christmas period, additional personal leave, health and wellbeing offerings, market leading parental leave, staff recognition program, professional development opportunities, member advantage program with access to discounted lifestyle benefits and leisure activities. Flexible, hybrid working options. Free confidential counselling service to support our staff and their close family through life's challenges via our Employee Assistance Program.

Most importantly, you will contribute to work that supports healthcare professionals and helps improve patient outcomes across Australia and New Zealand.

ANZCA is an equal opportunity employer and our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people passionate about delivering their best. We embrace and value the diverse society we live within and consider all qualified applicants without regard to race, colour, national origin, religion, disability, gender, gender identity or expression, sexual orientation or age. We strongly encourage Aboriginal, Torres Strait Islander and Māori applicants to apply for any of our current opportunities.

Please note: This job advertisement may close early if a suitable candidate is identified, so we encourage you to apply promptly.