Membership Sales Consultant

Next Gen Health & Lifestyle Clubs; Ryde; On-site; AUD 48,000 - 65,000; Full time

Benefits offered by this job

Free gym membership

Staff discounts

Flexible working hours

Career advancement opportunities

Job summary

Next Gen Health & Lifestyle Clubs in Ryde is seeking a Full Time Membership Consultant to deliver exceptional customer service and drive new membership sales. You will engage with prospective members from first enquiry through onboarding, and nurture ongoing usage to maximise retention.

Ideal candidates love health and fitness, are strong communicators, and thrive in a target-driven team. This role offers a premium club environment and opportunities for career progression.

Qualifications

• Excellent customer service and communication skills.
• Ability to build rapport with members and prospects.
• Comfortable working with KPIs and sales targets.

Responsibilities

• Provide excellent customer service and maximize new membership sales.
• Carry out all aspects of the sales process from initial enquiry to retention and utilisation of membership.

Skills

Customer service

Communication

Rapport building

Team player

Sales targets

Health & fitness passion

Job description

We have an amazing opportunity in our premium members only Health and Lifestyle Club – Ryde for a Full Time Membership Consultant.

What we’ll offer you

• A spectacular premium club environment
• The opportunity to inspire, motivate and help change members lives
• You will work in a fun, vibrant, team culture
• Flexible working hoursExcellent opportunities to advance your career
• A free membership with great staff discounts
• Innovative and forward thinking environment with industry-leading member engagement programs

The Role

The Membership Consultants role is to provide excellent customer service, responsible for maximizing new membership sales. Carrying out all aspects of the sales process from initial enquiry stage and continuing contact throughout their membership period to ensure they are utilising their membership fully and retaining members through our premium service offering.

About you

• Do you love customer service and helping people?
• Are you an excellent communicator with the ability to build rapport?
• Are you comfortable dealing with customers by phone and in person?
• Are you a team player who enjoys achieving goals?
• Are you comfortable working with KPI’s and/or sales targets?
• Are you driven with a ‘can-do’ attitude?
• Do you have a passion for health and fitness?

You will need

• Current Working with Children Check
• Australian Residency or be eligible to work in Australia