Member Support Consultant | Brendale (full-time)

Goodlife Operations Pty; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Goodlife membership for you and a +1

Anniversary leave

Career progression within group

Job summary

Goodlife Health Clubs in Brendale, Brisbane's northern suburbs, is seeking a proactive Member Support Consultant to drive new memberships with energy and customer focus. You’ll greet prospective members, present tours and overcome objections to help people start their fitness journey.

This full-time role offers base salary with uncapped commissions and genuine earning potential, plus a complimentary Goodlife membership for you and a friend or family member, anniversary leave, and strong career

Qualifications

• First Aid & CPR certificates required.
• Ability to build rapport with diverse customers.
• Strong problem solving and obstacle overcoming.
• Excellent communication, listening, empathy, influence.
• Tenacity to achieve targets for individuals and team.
• Customer-focused with commitment to outcomes.

Responsibilities

• Proactively contribute to club sales budget via campaigns.
• Generate and convert high-quality sales leads through outreach and referrals.
• Achieve required number of lead contacts via telephone.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive interactions.
• Achieve successful outcomes to enquiries.
• Open and close the club per roster.
• Involve in member retention programs and engagement.
• Regular service calls to members and promote products.

Skills

First Aid & CPR

Rapport building

Problem solving

Communication skills

Tenacity

Customer focus

Job description

Member Support Consultant | Brendale (full-time)# Careers at Goodlife## Member Support Consultant | Brendale (full-time)Apply: Brisbane, Northern Suburbs: Full time: Posted Today: End Date: November 20, 2026 (28 days left to apply): JR00004487**Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives.** **The Opportunity:** Sales Consultants (known at Goodlife as Member Support Consultants/MSCs) are the energy behind our clubs. They’re often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life. This is a fast-paced, people-first role where your energy and drive make a real difference. You’ll be the driving force behind new memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive environment every day. At **Goodlife**, you’re not just selling memberships; you’re helping people change their lives through health, fitness, and confidence. **This is a full-time role (38 hours per week), with the following shift patterns available:*** **Tuesday-Saturday*** **Sunday-Thursday** **Responsibilities** * Proactively contribute to club sales budget utilising sales promotions and referrals campaigns* Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities* Achieving the required number of lead contacts via telephone to maximise sales opportunities* Providing sales presentations and tours to prospective members* Creating great member journeys via positive and personalised interactions* Achieving successful outcomes to enquiries* Opening and closing the club as per the club roster* Active involvement in member retention programs, inspiring members to continue their fitness journey* Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience **About you:** * Current First Aid & CPR certificates.* Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals* The ability to solve problems, and overcome obstacles* Outstanding communication abilities - able to listen, understand, empathise and influence others* Tenacity with a natural drive to achieve individual targets and team goals* Customer focused with a desire to achieve exceptional customer outcomes **What we can offer you:** A career in the fitness industry is a career like no other. With **Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community. **In addition, we offer:** * Base salary + uncapped commissions with realistic earnings of $65K+* A complimentary all-access Goodlife membership* Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”* You’ll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results.* Career paths to management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines**About Goodlife Health Clubs:**As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.As both a service provider and employer our mission is simple: Move people to achieve great things.**Apply Now!** Please click 'Apply' to submit a resume that details your experience, attributes, and achievements.