Member Growth Consultant | Uncapped Commission & Perks

Fitness First; Victoria; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission

Platinum Fitness First membership

Anniversary leave

Friends/family gym membership

Leadership pathways

Job summary

Fitness First is looking for a Member Support Consultant to drive membership growth through proactive outreach and engaging with the community in Australia. You will inspire potential members and deliver outstanding service to existing members, creating positive experiences that keep them motivated and engaged.

The role emphasises turning conversations into action, building strong relationships, and contributing to club goals within a dynamic, high-energy team environment.

Qualifications

• Current First Aid & CPR certificate.
• Problem-solving mindset with solutions they can implement.
• Strong communication skills to inspire action.
• Goal-focused and driven to excel.
• Team player capable of rallying through challenges.

Responsibilities

• Proactively contribute to club sales budget using promotions and referrals.
• Generate and convert high-quality sales leads via community outreach and referrals.
• Make the required number of lead contacts by phone to maximise sales.
• Provide sales presentations and tours to prospective members.
• Create great member journeys through positive, personalised interactions.
• Respond to enquiries with successful outcomes.
• Open and close the club as per roster.
• Participate in member retention programs to keep members engaged.

Job description

Fitness First is looking for a Member Support Consultant to drive membership growth through proactive outreach and engaging with the community in Australia. You will inspire potential members and deliver outstanding service to existing members, creating positive experiences that keep them motivated and engaged.

The role emphasises turning conversations into action, building strong relationships, and contributing to club goals within a dynamic, high-energy team environment.