Member Experience & Events Coordinator

Venues NSW; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Venues NSW is a NSW Government body operating premier stadiums and entertainment precincts across Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. We seek a Membership Administrator to deliver exceptional customer service, manage memberships and guest inquiries with accuracy and efficiency.

The role includes working on game days and weekends, providing a positive member experience and contributing to the overall guest journey at major events across our venues network.

Qualifications

• Customer-centric approach
• Clear communication
• Organised with a high level of attention to detail
• Positive, can-do attitude

Responsibilities

• Provide accurate and timely information to members and their guests
• Assist on games days to deliver memorable experiences for members and guests

Skills

Customer service

Communication

Attention to detail

Problem solving

Job description

Venues NSW is a NSW Government body operating premier stadiums and entertainment precincts across Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. We seek a Membership Administrator to deliver exceptional customer service, manage memberships and guest inquiries with accuracy and efficiency.

The role includes working on game days and weekends, providing a positive member experience and contributing to the overall guest journey at major events across our venues network.