Medicine Hub Administration Officer

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Part time

Benefits offered by this job

Competitive pay

Salary packaging

NSW Health mobility

Career development opportunities

Job summary

NSW Health is seeking a Medicine Hub Administration Officer to support the Medicine Hub and Outpatient Clinics at St Vincent’s Hospital, Sydney.

This permanent part-time role (24 hours/week) involves coordinating appointments, handling enquiries, and providing high-quality admin support to clinicians and patients. Join a dedicated team delivering patient-centred care within a renowned hospital precinct.

Qualifications

• Medical administration experience in healthcare or similar
• Clear and respectful communication with patients and clinicians
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and collaborate with teams
• Commitment to patient-centred service and continuous improvement

Responsibilities

• Provide high-quality administrative support across Medicine Hub and Outpatient Clinics
• Coordinate appointments and respond to enquiries to ensure timely information to patients
• Manage correspondence, filing, scanning, data entry and clinician requests
• Identify issues, manage competing priorities and escalate to the Practice Manager as needed
• Collaborate with medical, clinical and administrative teams to support patient care

Skills

Medical administration

Communication

Organisational skills

Team collaboration

Patient-focused service

Job description

• Role title: Medicine Hub Administration Officer
• Role type: Permanent Part Time (24hrs/week)
• Department and location: Medicine Hub, St Vincent’s Public Hospital, Sydney
• Salary $73,915.12 - $76,218.80 (pro-rata) + super + salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Keep clinics running smoothly: Provide high-quality administrative support across the Medicine Hub and Outpatient Clinics, helping clinicians and teams deliver a seamless patient experience.
• Be the connection between patients and clinicians: Coordinate appointments, respond to enquiries and manage communication to ensure patients receive accurate and timely information.
• Keep things organised and on track: Manage a range of administrative tasks including correspondence, filing, scanning, data entry and responding to clinician requests with accuracy and attention to detail.
• Solve problems and stay proactive: Identify issues, manage competing priorities and escalating matters appropriately to the Practice Manager to keep clinic operations running efficiently.
• Be part of a collaborative team: Work closely with medical, clinical and administrative teams across the Medicine Hub, contributing to a positive, supportive and patient-focused environment.

About you

• Medical administration experience: You have experience in medical administration, healthcare administration or a similar environment, with an understanding of clinic operations and patient-focused service.
• Confident and capable: You’re comfortable supporting clinicians, managing competing priorities and handling a busy workload while maintaining a high level of professionalism.
• A great communicator: You communicate clearly and respectfully with patients, clinicians and colleagues and enjoy working collaboratively as part of a team.
• Patient-focused and proactive: You take pride in providing a positive patient experience, managing expectations and looking for ways to make processes easier and more efficient.
• Organised and detail-focused: You have excellent attention to detail, strong organisational skills and the ability to work independently while contributing positively to a dynamic team

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Respectfully, this role is not open to recruitment agencies.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.