Medical Receptionist | Strathpine GP Superclinic | Full time or Part time

Strathpine GP Superclinic; Strathpine; On-site; AUD 39,000 - 48,000; Full time

Job summary

Strathpine GP Superclinic is seeking a Medical Receptionist to join our front desk team in Strathpine, QLD. Full time or part time roles available, with shifts between 7:00am and 5:30pm and a weekend rotation.

Training on Best Practice software provided, and a supportive team of 12 GPs and allied staff. The role involves front desk duties, phone bookings and triage, billing (Medicare, DVA, WorkCover and private), and keeping doctors\' sessions running with recalls and general admin tasks.

Qualifications

• GP reception experience preferred but not essential
• Ability to stay calm when front desk is busy and multiple tasks demand attention
• Accurate billing and attention to detail
• Punctual and reliable with weekend availability
• Willingness to be trained on software and processes

Responsibilities

• Front desk: greet patients, check-in, manage waiting room flow
• Phones: handle bookings, inquiries, triage and nurse escalation
• Billing: Medicare, DVA, WorkCover and private billing
• Keep doctors\' sessions running, chase no-shows and accommodate urgent patients
• Scanning, recalls, records and general admin to keep a large clinic ticking

Skills

GP reception experience

People skills

Calm under pressure

Phone handling

Tools

Best Practice software

Medical Director familiarity

Job description

Medical Receptionist | Strathpine GP Superclinic | Full time or Part time

Strathpine GP Superclinic – Strathpine QLD

Strathpine GP Superclinic is hiring a Medical Receptionist to join our front desk team. If you've worked GP reception before, you'll fit in fast and we'd love to hear from you. If you haven't but you're sharp, calm and good with people, we'll train you.

What we're offering

$28 to $35 per hour plus super, set by experience, not a take it or leave it number

Full time or part time, minimum 25 hours per week, with a roster you'll know in advance

Shifts fall between 7:00am and 5:30pm weekdays (one late close of 6pm), with a shared weekend rotation

A big, stable team: 12 GPs, Reception manager, a team of 6 receptionists, practice nurses, 4Cyte Pathology and allied health all in the building, so you're never the only one holding things together

Best Practice software with proper training if you haven't used it

A practice manager who is on site and answers the phone

What the job actually is

Front desk: greeting patients, checking in, keeping the waiting room moving

Phones: bookings, enquiries, results follow ups, triaging urgency to the nurse when needed

Billing: Medicare, DVA, WorkCover and private, including bulk billing and gap payments through Tyro

Keeping doctors' sessions running, chasing no shows and fitting in urgent patients

Scanning, recalls, records and the general admin that keeps a large clinic ticking

Who does well here

You've done GP or specialist reception before, ideally with Best Practice or Medical Director. This is a real advantage but not a deal breaker

You stay calm when the phone, the counter and a doctor all want you at once

You're accurate with billing and don't guess when you're not sure

You're kind to patients who are sick, stressed or having a bad day

You turn up, on time, every shift

You have availability on weekends

About us

Strathpine GP Superclinic is one of the larger general practices in the north Brisbane area. We're an accredited teaching practice with 12 GPs, open 7 days from 7:30am on weekdays. Patients come to us for the full range of general practice care, plus chronic disease management, iron infusions, skin checks, travel medicine and allied health. It's busy, it's well organised, and the team has each other's backs.