Medical Receptionist - Growth, Training & Team Culture

MedCentres Robina; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Supportive team environment

Training & development

Career progression

Modern facilities

Positive workplace culture

Job summary

MedCentres is seeking an experienced Medical Receptionist to join the team at our Gold Coast clinics in Pacific Pines and Robina. You will be the friendly face greeting patients and handling appointments, billing, and records with accuracy.

Bring strong organisational skills, attention to detail, and a proactive approach to thrive in a fast-paced, team-driven environment that values patient care and collaborative support.

Qualifications

• Previous medical reception experience preferred.
• Strong time management and organisational skills.
• Outstanding attention to detail.
• Thrives in a fast-paced environment with multitasking.
• Confident using computer systems and learning new software.

Responsibilities

• Greet patients with warmth and professionalism.
• Manage appointments and multiple doctor diaries.
• Answer a high volume of telephone enquiries.
• Process Medicare, EFTPOS and billing transactions.
• Maintain accurate patient records using Best Practice software.
• Manage incoming correspondence and referrals.
• Support doctors and clinical team with day-to-day administration.
• Contribute to the smooth running of the busy practice.

Skills

Medical reception experience

Time management

Organisation

Multitasking

Communication skills

Proactive attitude

Tools

Best Practice software

Job description

MedCentres is seeking an experienced Medical Receptionist to join the team at our Gold Coast clinics in Pacific Pines and Robina. You will be the friendly face greeting patients and handling appointments, billing, and records with accuracy.

Bring strong organisational skills, attention to detail, and a proactive approach to thrive in a fast-paced, team-driven environment that values patient care and collaborative support.