Medical Receptionist

St John WA Careers; Kambalda East; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate

Corporate uniform

Free Ambulance cover

Private health insurance discounts

Training provided

Supportive Team

Job satisfaction

Job summary

St John WA Group in Kambalda is seeking a Medical Receptionist on a casual basis to support busy health clinics, handling bookings, paperwork, and patient flow in a healthcare environment.

You will use Best Practice software, manage multiple phone lines, and assist with billing; training provided, flexible shifts and a supportive team committed to high-quality patient service.

Qualifications

• Experience in a busy medical reception role is desirable.
• Proficiency with Best Practice software is desirable.

Responsibilities

• Taking bookings for patients using Best Practice software.
• Processing Patient Paperwork (Faxing/Scanning and emailing Documents).
• Rescheduling Patient appointments.
• Answering multiple busy phone lines.
• Billings and accounts (HICAPS and EFTPOS).
• Adhoc Administration Tasks.

Skills

Multitasking

Communication

Customer service

Professional presentation

Tools

Best Practice

Job description

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities. St John Health operates primary health clinics across the metro area located in Armadale/Kelmscott, Midland, Cockburn, Cannington, Joondalup and Osborne Park. These facilities are state of the art and offer a range of combined health solutions including GP, Urgent Care and Dental, along with allied services and x-ray/imaging facilities. We also operate a rural GP clinic in Kambalda.

Be part of an exciting journey with St John Medical and Urgent Care and work for an iconic Western Australian organisation committed to changing lives and making a difference to your community.

The Role:

Medical Receptionist - Kambalda - Casual

We are seeking aMedical Receptioniston aCasual Basis in Kambalda. It is desirable that the successful candidate bring experience in a Health Care/GP setting, along with a strong commitment to providing high-quality administrative support within a healthcare environment. Training will be provided for the right candidate.

In this role, you will contribute to the efficient and effective operation ofSt John Medical, occasionally working autonomously. You will follow established high-quality processes and procedures to ensure the delivery of consistent, professional service to patients, doctors, and corporate clients.

Roster:

Week 1

Thursday: 12.30pm - 5.30pm

Friday: 12.30pm - 5.30pm

Week 2

Monday: 12.30pm - 5.30pm

Thursday: 12.30pm - 5.30pm

Friday: 12.30pm - 5.30pm

As well as being able to cover the above hours the ideal candidate will also have some flexibility/availability to cover additional shifts as and when required.

What you will be doing:

• Taking bookings for patients usingBest Practice software
• Processing Patient Paperwork (Faxing/Scanning and emailing Documents)
• Rescheduling Patient appointments
• Answering multiple busy phone lines
• Billings and accounts (HICAPS and EFTPOS)
• Adhoc Administration Tasks

You will have:

• Previous experience in a busy medical reception role (desirable)
• Best Practice software experience (desirable)
• Professional presentation and attitude
• Genuine interest in helping people
• Ability to multi-task and prioritise in a busy environment
• Strong verbal and written communication skills
• Full working rights in Australia
• Current Police Clearance

What we can offer you:

• Competitive hourly rate
• Corporate uniform
• Free Ambulance cover
• Private health insurance discounts (HBF, Medibank, Emergency Services Health)
• Training provided
• Supportive Team
• Job satisfaction

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John and may commence prior to the closing date.

Please note that St John are not engaging recruitment agency applications for this position.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.