Medical Receptionist

Cancer Care Associates; Noosa Shire; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

5 weeks annual leave (part-time)

Professional development programs

Quarterly Recognition Awards

Employee Referral Bonuses

Employee Assistance Program (24/7)

Job summary

Cancer Care Associates is seeking a dedicated Medical Receptionist for our Noosa clinic on a permanent part-time basis (3 days per week). You will manage patient interactions, appointments, and billing, leveraging MOSAIQ and other systems to ensure accurate data entry and records.

Collaboration with doctors, nurses, and allied health staff is essential for delivering compassionate cancer care. Ideal candidates bring oncology administration experience, strong communication skills, and the ability

Qualifications

• Medical reception experience.
• Oncology administration experience is highly regarded.
• Familiarity with Medicare, DVA, and Private Health Insurance.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Knowledge of medical terminology.
• Ability to build and maintain strong relationships with key stakeholders.

Responsibilities

• Welcomes patients, answers calls, manages correspondence, and schedules appointments.
• Handles billing and data entry in the e-management system (Mosaiq) and maintains records.
• Liaises with hospitals, specialists, and allied health professionals.
• Supports doctors, coordinates with nurses, and assists allied health staff in delivering patient care.

Skills

Empathy & compassion

Multitasking

Verbal & written communication

Relationship building

Time management

Organisational skills

Tools

MOSAIQ

MS Word

MS Excel

Job description

CARE isn't just in our name - it's how we work, every day.

Join the Australian HR Awards Employer of Choice Finalist - 100-999 employees!

At our new Cancer Care Noosa clinic, we are seeking a dedicated and experienced Medical Receptionist to join us in a permanent part-time capacity for 3 days per week.

This support our passionate and dynamic team in delivering high-quality cancer care services to the local community. As part of a patient-centric organisation, you will play a crucial role in ensuring smooth operations and exceptional care for our patients. This role reports directly to the Administration Manager.

What’s Involved:

We are looking for an enthusiastic and motivated individual ideally with experience in oncology administration. In this collaborative environment, your responsibilities will include:

• Patient liaison: Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
• Patient administration: Billing, accurate data entry in our e-management system (Mosaiq), and managing records.
• Liaising with hospitals, specialists, and allied health professionals.
• Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Who You Are:

• Demonstrated ability to work with empathy and compassion.
• Demonstrated ability to multitask.
• Experience in a hospital or day hospital setting is desirable.
• Comfortable working in a collaborative team environment.

What You Bring:

• Previous medical reception experience
• Experience in an oncology setting is highly regarded.
• Familiarity with Medicare, DVA, and Private Health Insurance.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Ability to use multiple software systems and proficient in Word and Excel.
• Knowledge of medical terminology.
• Ability to build and maintain strong relationships with key stakeholders.

What We Offer:

• Friendly office hours, working onsite in a state-of-the-art and new medical facility.
• 5 weeks annual leave pro-rated for part-time employees.
• Access to professional development programs, supporting career growth - including town halls, monthly lunch & learn sessions, and all-company Conference.
• Collaborate with friendly teams, focused on delivering top-quality care for patients and one another.
• Growing list of initiatives - currently including Quarterly Recognition Awards and Employee Referral Bonuses.
• 24/7 Access to Employee Assistance Program.

We are investing more into our people as evidenced by our growing staff satisfaction from our recent Employee Surveys (increase from 72% to 75% overall satisfaction in only 6 months).

To see more of what we can offer you, and our culture – please visit: https://cancercare.com.au/employment-opportunities/

About Cancer Care Associates:

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalized care, ensuring that patients receive rapid access to treatment. With expansion plans across New South Wales, including new centres in Taree, Miranda, and new development plans for Queensland which include our recently-opened Noosa site, and Caboolture, we are committed to making cancer care accessible and affordable across both metro and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.