Medical Receptionist

ForHealth Group; Maroochydore; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Employee benefits

Dental discounts

Competitive hourly rate

Employee Assistance Program (EAP)

Flare benefits platform access

Novated leases

Fitness Passport

Dental services discount

Private health insurance

Job summary

The ForHealth Group is seeking a Casual Medical Receptionist at our Maroochydore practice to be a welcoming front desk ambassador, handling patient check-ins, data entry, and basic admin tasks.

You will support healthcare professionals, manage calls, appointments, and provide a high standard of customer service in a busy, patient-centered environment.

Qualifications

• Previous customer service experience is preferred.
• Professional and personable telephone manner.
• Detail-oriented with strong organisational skills.
• Ability to multi-task in a busy reception.

Responsibilities

• Greet and welcome patients at the Centre.
• Collect and enter patient details accurately.
• Schedule appointments as needed.
• Answer telephone calls and enquiries; provide admin support.

Skills

Customer service

Front desk

Telephone manners

Multi-tasking

Team work

Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Maroochydore practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
• Salary packaging options including novated leases for vehicles with running costs included
• Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
• 20% discount on dental services for employees and their families
• Discounted Medibank private health insurance (hospital & extras cover)

Ready to Make a Difference?

If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).