Medical Receptionist

For Health Group; Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Job summary

Park Family Practice in Australia is seeking a Casual Medical Receptionist to join our front desk team. You will welcome patients, manage bookings, and support healthcare professionals with efficient admin tasks.

With a provided uniform, you will work within ForHealth Group’s patient‑centred environment, enjoying wellbeing benefits, dental discounts, and a competitive hourly rate as part of a friendly, collaborative team.

Qualifications

• Excellent customer service experience preferred.
• Strong communication and professional telephone manner.
• Detail-oriented with ability to multitask.
• Knowledge of Pracsoft/Medtech is advantageous.

Responsibilities

• Greet patients and welcome them into the centre.
• Collect and enter patient details into the database.
• Schedule appointments as required.
• Answer telephone calls and enquiries.
• Provide administrative support and other ad hoc duties.

Skills

Customer service

Communication

Detail orientation

Multi-tasking

Pracsoft/Medtech knowledge

Teamwork

Telephone etiquette

Tools

Pracsoft/Medtech

Job description

Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone.

The Opportunity

We are looking for a Casual Medical Receptionist to join Park Family Practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).