Medical Receptionist

Forhealth Group; Dubbo; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

EAP program

Flare benefits

Salary packaging (novated lease)

Fitness Passport

Dental employee discount

Private health insurance

Job summary

ForHealth Group is seeking a Casual Medical Receptionist for our Dubbo practice. You will join a collaborative team handling front desk duties, greet patients, manage patient records, and support healthcare professionals with administrative tasks.

The role emphasizes delivering high-quality customer service, accurate data entry, appointment scheduling, and professional communication. Experience in healthcare administration is preferred, with casual hours at the Dubbo site.

Qualifications

• Exceptional customer service experience is advantageous.
• Strong communication skills, including a professional telephone manner.
• Attention to detail with the ability to multitask.

Responsibilities

• Greet patients and welcome them into the Centre.
• Collect and enter patient details into the database.
• Schedule appointments when required and answer calls/enquiries.
• Provide administration support and assist with ad hoc duties.

Skills

Customer service

Communication

Detail oriented

Multitasking

Pracsoft/Medtech knowledge

Team player

Professional presentation

Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Dubbo practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice


• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform


• Salary packaging options including novated leases for vehicles with running costs included


• Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide


• 20% discount on dental services for employees and their families


• Discounted Medibank private health insurance (hospital & extras cover)

Key Responsibilities

• Greeting patients and welcoming them into our Centre.


• Collecting & entering patient details into the database.


• Scheduling appointments (when required).


• Answering telephone calls & enquiries.


• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.


• Excellent communication skills including a professional & personable telephone manner.


• Detail-orientated.


• Ability to multi-task and prioritise.


• Knowledge of Pracsoft/Medtech is an advantage.


• Ability to work as part of a multifaceted team and independently.


• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:


• A dynamic work environment rooted in purpose and values.


• Ample training, development opportunities, and internal growth pathways.


• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).