Medical Laboratory Assistant - Pre-Analytical

NSW Health; Tweed Heads; On-site; AUD 47,000 - 48,000; Full time

Benefits offered by this job

Salary packaging options

Professional development & training

Job summary

NSW Health Pathology at Tweed Valley Hospital is seeking a Medical Laboratory Assistant to join the Pre-Analytical team. You will collect blood samples, register patients, and ensure timely processing of specimens to support diagnostic testing.

The role involves working with a multidisciplinary team, handling a range of pre-analytical tasks with attention to detail and patient care in a high-demand environment.

Qualifications

• This role requires a Certificate III in Pathology or equivalent and experience in a pathology setting including phlebotomy.
• Ability to manage tasks with competing priorities in a demanding environment.
• Strong communication with colleagues and customers, internal and external.
• Proven problem solving and analytical skills with data accuracy.

Responsibilities

• Contribute to a high-quality pathology service; perform pre-analytical duties.
• Collect blood samples, receive and triage specimens, register patients and enter requests.
• Prepare specimens for transport or delivery to laboratories for timely diagnostic testing.

Skills

Attention to detail

Effective communication

Data accuracy

Confidentiality

Team collaboration

Problem solving

Computer skills

Flexibility

Education

Certificate III in Pathology, Pathology Collections or Pathology Assistance

Job description

Medical Laboratory Assistant - Pre-Analytical

Employment Type:Various
Position Classification:Technical Assistant Grade 2
Remuneration:$33.76 - $35.05 per hour plus superannuation
Requisition ID:REQ692975
Location: Tweed Valley Hospital
Applications Close: 29 September 2026 - 11:59pm

About the opportunity

NSW Health Pathology is seeking a Medical Laboratory Assistant to join our Pre-Analytical team at Tweed Valley Hospital. As a Technical Assistant, you will play a vital role in delivering high-quality patient care by collecting blood samples that are essential for diagnosis, treatment, and ongoing patient management. Combining technical skill with compassion, you will provide a professional and reassuring experience for patients of all ages, helping to make what can be an anxious time as comfortable as possible.

Working as part of a multidisciplinary healthcare team, you will collaborate closely with doctors, nurses, and laboratory staff to ensure the accurate collection, identification, and timely processing of specimens. Your attention to detail and commitment to quality will directly contribute to safe and effective patient care.

This is a rewarding, people-focused role where no two days are the same. Every blood sample you collect plays an important part in supporting clinical decisions and improving patient outcomes, giving you the opportunity to make a genuine difference in the lives of your community every day.

What you’ll be doing

Contribute to a high-quality pathology service. Perform a range of pre analytical duties including pathology collections, receiving and triaging of specimens, patient registration and request entry, specimen processing and preparation for transport or delivery to laboratories for timely accurate diagnostic testing.

What we can offer you

Financial Benefits - Generous salary packaging options and other fringe benefits

Work-life Balance - Up to 12 additional days off per year in addition to Annual Leave (for full-time employees)

Professional Growth - Learning and development opportunities, including in-house training with RTO My Health Learning

Health & Wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.

• Certificate III in Pathology, Pathology Collections or Pathology Assistance, and previous experience in a pathology setting including phlebotomy.
• Demonstrated ability to manage tasks in a demanding environment where there are competing priorities and time constraints.
• Ability to communicate effectively with colleagues and customers, internal and external.
• Demonstrated problem solving and analytical skills combined with the ability to investigate and resolve general issues.
• Proficient computer skills including high attention to detail and data accuracy and the ability to operate and maintain pre analytical equipment.
• Demonstrated understanding of confidentiality and proper handling of sensitive information in a laboratory setting, following relevant legislation, policies, and requirements.
• Willingness to participate in a 24/7 rotating shift roster, including weekends, public holidays, and night shifts
• Current NSW C‑Class driver’s licence (P1 or P2 accepted) is required. Interstate C‑Class licence holders must obtain an NSW C‑Class licence within three months of appointment. Learner licences are not accepted. Alternatively, applicants must have the capacity to travel to any site or location within the operational area for a shift as required.

More principles and policies are being established to support hiring managers identify AI formed responses. We may not progress applications if we don’t feel you have spoken to your own experiences and demonstrated your capabilities without AI assistance.

Information for applicants

NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.

NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.

NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website

You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.

All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2026_004 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.

An eligibility list may be created for similar vacancies in the future.

We encourage applicants to submit responses that reflect their own experiences and perspectives.

• This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.