Medical Assistant - Mhmg Baybrook

Memorial Hermann Medical Group; Melbourne; On-site; AUD 50,000 - 74,000; Full time

Job summary

Memorial Hermann Medical Group is seeking a Medical Assistant to support clinical teams in a patient-centered care setting. The role includes performing exams, taking vital signs, collecting specimens, and assisting with procedures under physician supervision.

The ideal candidate will have MA training, be eligible for national certification within 12 months, and maintain CPR/BLS; strong communication and EMR proficiency are essential for daily duties.

Qualifications

• High school diploma or GED; graduation from a Medical Assistant program.
• Eligible for certification by AMT or AAMA or NHA or NAHP within 12 months of hire.
• RMA, CMA, CCMA or NRCMA certification within 12 months of hire.
• Six months MA experience or completion of a MA externship.
• Knowledge of ICD9/10 and CPT coding and insurance procedures.
• Willingness to float to other clinic practices as needed.

Responsibilities

• Delivers patient care at a proficient level within PCMH settings.
• Reviews charts prior to scheduled appointments and ensures labs and reports are available.
• Records patient vital signs and uses EMR per policy.
• Assists with patient access tasks and return calls to patients/pharmacies.
• Directs patients to exam rooms and prepares them for examination.
• Assists providers with examinations and procedures, including surgeries and diagnostics.
• Operates and monitors equipment; hands instruments to the provider.
• Performs venipuncture, urine collection, and lab tests per policy.
• Recognizes emergencies and responds appropriately; ensures patient safety.
• Complies with policies, keeps credentials current, and supports education.

Skills

Medical assisting

Strong communication

EMR documentation

Vital signs

Education

Medical Assistant program completed

High school diploma or GED

Tools

EMR software

Job description

Description

Minimum Qualifications

Education:

• High school diploma or GED required; and Graduation from a Medical Assistant program or

• Eligible for certification by either the American Medical Technologist (AMT) or

• The American Association of Medical Assistants (AAMA) or

• National Health career Association (NHA) or National Association for Health Professionals (NAHP) required within 12 months of hire

Licenses/Certifications:

• Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) or Certified Clinical Medical Assistant (CCMA) or

• Nationally Registered Certified Medical Assistant (NRCMA) required within 12 months of hire; and Current American Heart Association BLS/CPR certification within 30 days of hire

• Maintains required credentials

Experience / Knowledge / Skills:

• Six (6) months of medical assistant experience required; or Completion of a medical assistant externship required

• Demonstrates ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public

• Working knowledge of ICD9/10 and CPT coding and insurance procedures

• Works primarily a pre-determined schedule but occasional requirements to work evenings or weekends depending on patient care needs may exist; ability to float to other clinic practices as needed is an expectation

Principal Accountabilities

• Under the overall supervision of the Practice Manager, direct clinical supervision of the physician and within established policies and procedures, the incumbent performs the following functions:

• Delivers appropriate care to patients, at a proficient level; is cross-trained to competently care for patients in a Patient Centered Medical Home (PCMH) setting.

• Reviews charts prior to patients’ scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider.

• Reviews, obtains, and records patient vital signs, temperature, pulse, height, weight and blood pressure and reason for visit and uses the Electronic Medical Record (EMR) appropriately and follows guidelines.

• Cross trains to perform patient access tasks, including: take messages and assist providers with return phone calls to patients and pharmacies appropriately.

• Direct patients to examination rooms; assists in preparing patients for examination. Notifies provider of patient’s arrival and readiness for their examination.

• Assists providers with patient examinations and procedures, including (but not limited to) surgical procedures, GYN exams, diagnostic studies, and treatments.

• Operates and monitors functioning of equipment; hands instruments to the provider.

• Conducts hearing, vision, breathing and EKG testing; records results in chart.

• Administers medications as directed using seven rights. Performs venipuncture, collects urine specimens, and complete lab tests procedures according to policies and procedures. Handles all specimens using Universal Precautions.

• Recognizes emergency situations, seeks assistance and intervenes appropriately.

• Monitors patient during and following procedures; looks for reactions and other visible complications; reacts to emergency situations; notifies the appropriate person in the event of a medical emergency.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.