Medical and Patient Administrator

Litton Andrews Pty; Brisbane; On-site; AUD 3,857,000 - 4,959,000; Full time

Benefits offered by this job

Rostered day off per month

Free Spring Hill Loop Bus nearby

Job summary

Litton Andrews (LA Medical Recruitment) is seeking an experienced Medical and Patient Administrator for a permanent full-time role in Spring Hill, Brisbane. The position handles medical billing, quotes and patient correspondence, with a focus on back-of-house administration and minimal direct patient contact.

Ideal candidates will have at least 12 months in healthcare administration, an exemplary telephone manner, strong organisational skills and the ability to manage multiple priorities within

Qualifications

• 12 months' experience in the Medical/healthcare industry.
• Full training provided to successful candidate.
• Exemplary telephone manner and compassionate demeanour.
• Strong desire to provide high level service to patients and specialists.

Responsibilities

• Answer incoming calls and direct enquiries to the appropriate specialists.
• Process patient quotes and liaise on theatre lists with third parties.
• Issue quotes, invoicing procedures and receipting for procedures electronically.
• Assist with preparing patient medical records and general practice admin.
• Manage daily task lists and emails; support Practice Manager and Coordinator.

Skills

Telephone skills

Administrative support

Time management

Tools

Meditrust

Microsoft Word

Outlook

Job description

Litton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a large specialist group practice established back in 1954, provides business services to a variety of surgical specialist practices across Brisbane and the surrounds with a longstanding tradition of excellence in the field of anaesthetics. This group of anaesthetic specialists have successfully built a reputation among surgeons and patients for providing safe, reliable, compassionate and quality healthcare.

An exciting opportunity has presented for an experienced and mature minded Medical and Patient Administrator to join their team in Spring Hill. This opportunity will offer the right candidate a permanent full-time position, working 38 hours a week (8:30am to 5:00pm with 1 hour for lunch). Following the successful completion of the probationary period, staff members also receive 1 rostered day off per month. Whilst parking is not provided, there is a FREE Spring Hill Loop Bus that stops right outside the clinic and runs every 15 minutes.

• staff members also receive 1 rostered day off per month.
• free Spring Hill Loop Bus that stops right outside the clinic and runs every 15 minutes.

This position is situated 'back of house' therefore would be best suited to a candidate not seeking a position where face to face patient contact is a preference. Candidates who enjoy the medical billing and quoting aspect of a surgical specialist practice are strongly encouraged to apply.

Key duties and responsibilities

Taking all incoming calls, assisting specialists with general enquiries, and distributing messages to the relevant specialists in a timely manner

Accurately and efficiently processing all patient quotes, patient billing and liaising closely with the relevant third parties and referring specialists rooms for any additional information required to confirm theatre lists

Providing patients with quotes, informed financial consents, invoicing procedures and receipting patients for surgical procedures via electronic (email)

Support the Doctors with general administration tasks such as preparing patient medical records

Managing daily task lists and emailed correspondence on a daily basis

Providing administration support to the Practice Manager and Practice Coordinator as required

In addition to the key duties and responsibilities, Candidate must be able to demonstrate

Have at least 12 months previous experience working within the Medical/healthcare Industry, any prior experience working within a surgical specialist practice or hospital based setting will be viewed favourably. Full training will be provided to the successful candidate

An exemplary telephone manner and a compassionate demeanour

A strong desire to provide a high level of service to the patients and specialists of this practice

Proactive with strong time management and organisational skills along with the ability to prioritise your workload efficiently

Must be able and comfortable juggling multiple priorities within tight timeframes

High level of competency in Microsoft Word and Outlook, previous experience with Meditrust software or alike highly regarded

A positive 'can do' attitude with the ability to contribute to a high performing team is a MUST!

Remuneration

An attractive hourly rate and working conditions are on offer to a suitably experienced candidate. Full on the job training will also be provided to ensure your ongoing success in a practice such as this one.

For further information please contact Cathy Litton or Kimberley Reynolds directly on (07) 3184 6***or0422 888 *** a/hours.