Media Officer

Fire & Rescue NSW; Sydney; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible working arrangements

Hybrid work options

On-site parking

Fitness Passport

Training & development

Job summary

Fire & Rescue NSW is seeking a communications specialist to drive proactive media engagement from its Alexandria base. You will manage media enquiries, draft timely responses, and develop releases and ministerial announcements while coordinating campaigns to enhance community safety.

Flexibility to work outside standard hours and 7am–7pm availability is required, with a focus on serving NSW communities and supporting emergency responses through effective public messaging.

Qualifications

• Tertiary qualifications in media/communications or equivalent relevant experience.
• Flexibility to work outside standard hours, including weekends and public holidays.
• Availability to work between 7 am and 7 pm.
• Experience in news media sector or emergency services public affairs preferred.

Responsibilities

• Manage media enquiries and respond promptly.
• Craft media releases and ministerial announcements.
• Coordinate media campaigns to raise public understanding.
• Engage in media issues management and crisis communications.
• Maintain strong relationships with Ministerial Offices.

Skills

Media relations

Public affairs

Media writing

Crisis communications

Education

Media/communications degree

Job description

• Package up to $145,031 pa. Package includes salary range ($116,981 pa to $129,492 pa), plus employer's contribution to superannuation and annual leave loading
• Located in Alexandria (close to Green Square Station)

About the role:

In this pivotal role, you’ll be the driving force behind proactive and responsive media engagement. You’ll manage media enquiries, craft clear and timely media responses, develop media releases and ministerial announcements, and coordinate media campaigns that strengthen public understanding and trust. You will also play a key role in media issues management and maintain strong relationships with Ministerial Offices. Your work will directly support community awareness and safety—ensuring critical information reaches the people who need it, when they need it most.

About you:

• Ideally, you bring strong experience from the news media sector or an emergency services public affairs environment.
• You are motivated by purpose and community. You value integrity, accountability, and service, and you take pride in supporting work that directly contributes to community safety.
• Tertiary qualifications in media/communications or equivalent relevant experience
• Flexibility and readiness to work outside standard hours, including weekends and public holidays, particularly during major incidents or emergency responses.
• Be available to work between the spread of hours 7 am to 7 pm

For more information on the role, please view the Role Description.

Should you require more information about this opportunity, please contact Shaun Fewings, Media Manager, on 0497 022 ***.

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Genuine work-life balance supported by flexible working arrangements, hybrid work options, and access to flex leave.
• A collaborative, supportive team culture where your ideas are valued, and your contribution truly matters.
• On-site parking plus a great selection of fantastic cafés just a short stroll away – perfect for your morning coffee fix.
• Access to Fitness Passport, giving you and your family discounted entry to more than 390 gyms and pools across NSW.
• Ongoing training and development opportunities to help you grow your skills and progress your career.

Our commitment to diversity:

Great people come from all walks of life and at Fire andRescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at ***********@fire.nsw.gov.au