Mechanical Engineering Technician (After Sales Service)

JobSource; Adelaide; On-site; AUD 80,000 - 84,000; Full time

Job summary

Pellenc Australia Pty Ltd is seeking a Mechanical Engineering Technician (After Sales Service) to provide diagnostics, servicing, commissioning and maintenance for its agricultural machinery from the Adelaide workshop.

The role encompasses field and workshop testing, coordinating service tasks, liaising with overseas manufacturers on warranty matters, and producing detailed service reports while upholding safety and quality standards.

Qualifications

• Two+ years in mechanical servicing or after-sales service.
• Ability to interpret manuals and schematics.
• Strong diagnostic and troubleshooting capabilities.
• Ability to prepare reports and maintenance records.

Responsibilities

• Conduct field and workshop diagnostic testing of mechanical systems, equipment and components to identify faults.
• Assess equipment failures and performance issues to determine causes and recommend technical solutions.
• Coordinate repair, servicing, commissioning and maintenance activities across the machinery range.
• Assemble, install, commission and test mechanical assemblies and systems.
• Test and troubleshoot mechanical, hydraulic, electrical, and control systems.
• Prepare technical findings, service documentation, and maintenance records.

Skills

Diagnostics

Field testing

Maintenance planning

Customer support

Documentation

Education

Diploma or Advanced Diploma in Mechanical Engineering

Job description

Mechanical Engineering Technician (After Sales Service)

Position Type: Full Time

Salary: $80,000 - $84,000 p/a plus Super

Employer Name: Pellenc Australia Pty Ltd

Job Location: 14 Opala St, Regency Park, Adelaide, SA, 5000, AUSTRALIA

Our client is an established Australian subsidiary of a global leader in viticulture, agriculture and winery machinery, supporting customers nationwide from its Adelaide workshop. Our client is seeking to add a Mechanical Engineering Technician (After Sales Service) to provide technical support across specialised agricultural equipment, including diagnostics, servicing, commissioning, maintenance, performance analysis and after-sales technical operations.

Key Responsibilities

• Conduct field and workshop diagnostic testing of mechanical systems, equipment and components to identify faults.
• Assess equipment failures and performance issues to determine causes and recommend appropriate technical solutions.
• Coordinate repair, servicing, commissioning and maintenance activities across the company's specialised agricultural machinery range.
• Assemble, install, commission and test new and modified mechanical assemblies, components and machine systems.
• Test and troubleshoot mechanical, hydraulic, electrical and control systems associated with specialised agricultural equipment.
• Collect, analyse and interpret technical and operational data relating to equipment performance and recurring faults.
• Prepare technical findings, service documentation, maintenance records, reports and recommendations following equipment assessments.
• Liaise with overseas manufacturers regarding technical issues, warranty matters, engineering updates and product improvements.
• Organise and supervise preventative and corrective maintenance activities for machinery and associated mechanical equipment.
• Support workshop service technicians and assist with the allocation and coordination of technical service tasks.
• Coordinate with spare parts personnel to ensure required components are available for servicing and repairs.
• Provide technical training and support to staff, dealers and customers regarding equipment operation, servicing and maintenance.
• Inspect completed servicing, repairs, installations and modifications for compliance with manufacturer specifications, engineering requirements, safety standards and relevant regulations.
• Monitor equipment reliability, service performance, recurring faults and warranty issues to recommend preventative maintenance improvements.
• Support seasonal service campaigns, field servicing activities and other technical after-sales service initiatives.

Required Qualifications

• Diploma, Advanced Diploma or equivalent relevant qualification in mechanical, agricultural, automotive engineering or a closely related technical field.
• Minimum two years of recent, directly relevant experience in mechanical servicing, equipment diagnostics, technical support or after-sales service operations.
• Demonstrated technical knowledge of mechanical, hydraulic and electrical systems used within machinery or comparable equipment environments.
• Proven experience interpreting technical manuals, engineering schematics, manufacturer specifications and equipment servicing documentation accurately.
• Demonstrated troubleshooting and diagnostic capability when assessing mechanical equipment faults, failures and operational performance issues.
• Ability to prepare accurate technical reports, service documentation, maintenance records, warranty information and technical recommendations.
• Good organisational and communication skills for coordinating servicing activities and providing technical support to customers and technicians.
• Ability to work independently and collaboratively while maintaining workplace safety, technical compliance and manufacturer quality standards.

Due to the volume of applicants, only those meeting the minimum standards will be considered and only successful applicants will be contacted. Thank you for your interest in the role.