MECCA Robina - Zone Manager

Mecca Brands; Gold Coast City; Sur place; AUD 34 000 - 44 000; Temps partiel

Avantages offerts par ce poste

MECCAversity education

Monthly performance bonus

Staff discount up to 40%

Parental Support Program

Résumé du poste

MECCA Brands is seeking a passionate Zone Manager for the Robina store in Queensland. This part-time role covers 30 hours per week, focused on delivering exceptional customer experiences and leading a high-performing team.

You will lead from the front, drive KPI achievement, and upskill staff while working late evenings and weekends. MECCA offers growth opportunities and a strong team culture centered on customer obsession.

Qualifications

• Leadership experience managing large retail teams.
• Strong customer service focus and the ability to create memorable customer moments.
• Ability to give constructive feedback and coach team members to improve performance.
• Willingness to work late evenings and weekends.

Responsabilités

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front and drive store success through communication and upskilling the team.
• Engage and motivate the team to meet KPIs and uphold MECCA values.

Connaissances

Retail leadership

Customer service

Coaching & development

Flexibility

Formation

Retail management experience

Description du poste

We are looking for a passionate Zone Manager to help lead our MECCA Robina store in QLD in a part time basis at 30 hours per week.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity; Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• Up to 40% discount to spoil yourselves and your immediate family, as well as a generous productallowance, subject to company policy!
• A competitive Parental Support Program

Day-to-day responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep

• At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement,MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women’s voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html