Mecca Toowoomba - Zone Manager

Mecca Brands; Queensland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

MECCAversity education

Monthly performance bonus

Employee discount

Product allowance

Parental support

Job summary

MECCA Brands is seeking a Zone Manager in Queensland to lead a large retail team and deliver outstanding customer experiences across our stores. You will drive performance by coaching and energising the team, maintaining MECCA's renowned service standards, and modelling leadership from the front.

The role requires availability to work late evenings and weekends, with a focus on achieving store KPIs and upholding MECCA values. Join us and help deliver MECCA-magic moments to customers.

Qualifications

• Experience leading large retail teams.
• Passion for exceptional customer service.
• Ability to coach and provide feedback to team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive success through strong communication and upskilling the team.
• Engage and motivate your team in-store to meet KPIs and uphold MECCA values.

Skills

Retail leadership

Team coaching

Customer service

Communication

Job description

Are you ready to take your leadership career to the next level and join Australia's leading prestige beauty retailer?

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity; Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

Availability to work late evenings and weekends

More than skin deep:

At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT , we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html