MECCA Mornington - Store Manager

Mecca Brands; Mornington; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

World-class education opportunities

Monthly performance bonus program

Staff discount and product allowance

Parental support

Job summary

MECCA Brands is seeking a passionate Store Manager for our MECCA Mornington store to lead a high-performing team in a full-time capacity. The role involves a Tuesday-Saturday rotation and a focus on exceptional customer experiences, staff development, and achieving KPIs.

Perks include world-class education opportunities, a monthly performance bonus program, generous staff discounts and product allowances, and parental support.

Qualifications

• Minimum 3 years of experience managing a large-format retail environment.
• Strong customer service focus and ability to create memorable experiences.
• Coaching and mentoring experience to develop team members.

Responsibilities

• Ensure store operations run smoothly to create seamless customer experiences.
• Build a highly effective team through training, mentoring and feedback.
• Engage and motivate the in-store team to meet KPIs and uphold company values.

Skills

Retail management

Team leadership

Customer service

Coaching/mentoring

Job description

We are looking for a passionate Store Manager to help lead our MECCA Mornington store in VIC on a full-time basis. Our Store Managers typically work on a Tuesday-Saturday rotation.

Perks as a Store Manager at MECCA :

• World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events!
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive parental support program

Day-to-day responsibilities :

• Ensure store operations are running smoothly to help the team create seamless and memorable customer experiences
• Help to build a highly effective team through ongoing training, mentoring and by providing feedback
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Extensive experience (minimum 3 years) managing a large format retail environment where you inspire, coach and train large teams.
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
• Previous coaching and mentoring experience focusing on team member development
• A make-it-happen mindset with a proven ability to develop strong relationships
• Genuine care for people, always striving to create the best possible team member experience.
• An ability to think big and long-term, and drive change through influencing others

At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT , we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html