MECCA Doncaster - Zone Manager (3IC)

Mecca Brands; Melbourne; On-site; AUD 25,000 - 35,000; Part time

Benefits offered by this job

MECCAversity education opportunities

Monthly performance bonus program

Staff discount and product allowance

Parental Support Program

Job summary

MECCA Brands is seeking two Zone Managers (3IC) to lead our MECCA Doncaster store in VIC on a part-time basis, with 13.75 and 19 hours per week. You will support the management team to deliver outstanding customer experiences, lead from the front, and drive store success through effective team communication and coaching.

Availability for late evenings and weekends is required. Ideal candidates will have prior experience leading large retail teams and a true passion for exceptional customer

Qualifications

• Proven experience leading large retail teams.
• Strong customer service ethos and passion for creating memorable experiences.
• Ability to give constructive feedback and coach team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive success through clear communication and upskilling the team.
• Engage and motivate your team to meet KPIs and uphold MECCA values.
• Availability to work late evenings and weekends as required.

Skills

Leadership

Customer service

Team coaching

Job description

Are you ready to take your leadership career to the next level and join Australia's leading prestige beauty retailer?

We are looking for two passionate Zone Managers (3IC) to help lead our MECCA Doncaster store in VIC on a part-time basis at 13.75 hours and 19 hours per week.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity; Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

• At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html