MECCA Carindale - Zone Manager

mecca; Brisbane; On-site; AUD 28,000 - 41,000; Part time

Benefits offered by this job

Education opportunities (MECCAversity)

Performance bonus program

Product discount

Parental Support Program

Job summary

MECCA Carindale in Queensland is seeking a Zone Manager for a 30-hour-per-week, part-time role. You’ll lead a large retail team, deliver outstanding customer experiences, and drive store success through strong communication and coaching.

Availability for late evenings and weekends is required to align with peak trading times and MECCA’s service standards. Join a beauty leader committed to customer joy, staff development and the MECCA M-PACT and M-POWER programs, with perks and opportunities to

Qualifications

• Experience leading large retail teams.
• Passion for delivering exceptional customer service.
• Ability to coach and develop team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive store success through strong communication and upskilling the team.
• Engage and motivate your team in store to meet KPIs and uphold our values.

Skills

Retail leadership

Customer service

Team coaching

Job description

Are you ready to take your leadership career to the next level and join Australia's leading prestige beauty retailer?

We are looking for a passionate Zone Manager to help lead our MECCA Carindale store in QLD on a part-time basis at 30 hours per week.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity; Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT , we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.