MECCA Brighton - Operations Specialist

Mecca Brands; Brighton; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

MECCAversity training

Staff discount

Product allowance

Parental leave

Job summary

MECCA Brands in Australia is seeking an Operations Specialist to support store operations, ensure stock is replenished, and deliver exceptional customer service.

You will collaborate with the management team on customer service initiatives, maintain stock accuracy, and drive daily operational activities to improve store performance.

MECCA offers MECCAversity training, staff discounts, product allowance, and parental leave as part of its balance-driven culture.

Qualifications

• Assist and support the store to deliver exceptional customer service by ensuring stock is replenished and presented to a high standard
• Support management in MECCA's customer service initiatives and focus areas
• Complete daily stock maintenance and all cyclical stock management processes
• Contribute to the overall store performance by identifying and driving operational activities

Responsibilities

• Assist and support the store to deliver exceptional customer service by ensuring stock is replenished and presented to a high standard
• Support management in MECCA's customer service initiatives and focus areas
• Complete daily stock maintenance and all cyclical stock management processes
• Contribute to the overall store performance by identifying and driving operational activities

Job description

Are you ready to take your operations career to the next level and join Australia’s leading beauty retailer?

Life as an Operations Specialist at MECCA:

• World-class education; continuous upskilling with MECCAversity, in store training
• Work with the latest products from the world’s top brands
• Work-life balance; permanent opportunities with regular schedules
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
• Parental leave package including ongoing superannuation payments while on parental leave

Day-to-day responsibilities:

• Assist and support the store to deliver exceptional customer service by making sure stock is well replenished and presented at the highest standard
• Support management team in the delivery of MECCA’s customer service initiatives and setting areas of focus
• Complete daily stock maintenance and all cyclical stock management processes
• Contribute to the overall store performance by identifying and driving operational activities

What success looks like in this role:

• Maintain effective store operation practices that support the delivery of exceptional customer service experiences
• Demonstrate sound knowledge of brand and product offering
• Uphold and encourage a good health and safety culture

More than makeup: At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Follow @LIFEATMECCA Visit our LinkedIn page

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.