MECCA Bourke Street - Zone Manager(Food & Bev)

MECCA Brands Pty Ltd; Melbourne; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

MECCAversity education

Performance bonus program

Staff discount + product allowance

Parental Support Program

Job summary

MECCA Brands is seeking a part-time Food & Beverage Zone Manager for Bourke Street Cafe in VIC. You will partner with the F&B Manager to lead the café, bar and catering operations, delivering premium hospitality for guests in a fast-paced store environment.

You will bring leadership experience in premium food & beverage, strong coffee knowledge, and a current RSA. You’ll contribute to menu launches, stock management and cost targets, while coaching your team to deliver exceptional customer

Qualifications

• Demonstrated leadership experience in hospitality, cafés, restaurants or premium food & beverage environments.
• Strong knowledge of specialty coffee, beverage preparation and premium service standards.
• Knowledge of food safety legislation and HACCP principles.
• Current RSA certification and confidence with liquor licensing regulations.
• Ability to manage labour, inventory and KPIs to drive profitability.
• Excellent organisational and communication skills with a customer-first approach.

Responsibilities

• Lead daily café, bar and catering operations as second-in-command to the F&B Manager.
• Conduct pre-shift briefings, coach the team and act as the leadership point in absence of the F&B Manager.
• Oversee café operations, stock rotation, waste management and product quality.
• Ensure food safety and WHS standards are maintained at all times.
• Support ordering, inventory, stocktakes, and drive productivity and cost targets.
• Contribute to menu delivery, seasonal launches and brand activations.
• Collaborate with store leadership to enhance customer experience and profitability.

Skills

Leadership

Hospitality experience

Specialty coffee knowledge

RSA certification

Food safety knowledge

Labor management

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? We are looking for a passionate Food & Beverage Zone Manager to help lead our MECCA Bourke Street Cafe store in VIC on a part-time basis at 20 hours per week. As the “Guardian of the Hospitality Experience”, you’ll work in partnership with the Food & Beverage Manager as second-in-command, leading the daily café, bar and catering operations and delivering a premium hospitality experience for our guests.

Perks as a Food & Beverage Zone Manager at MECCA:

• World-class education opportunities with MECCAversity
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Lead by example in delivering warm, knowledgeable and memorable hospitality experiences across our café, bar and event services
• Lead pre-shift briefings, coach and develop your team, and act as the daily leader and escalation point in the Food & Beverage Manager’s absence
• Oversee daily café, bar and catering operations, including opening and closing procedures, stock rotation, waste management and product quality
• Maintain food safety, hygiene, HACCP and workplace health and safety standards at all times
• Support ordering, inventory and stocktake processes, and drive labour productivity, sales and cost of goods targets
• Support the delivery of new menus, seasonal launches, internal catering requests, store activations and brand collaborations
• Partner with the Food & Beverage Manager and Store Leadership to continuously improve the customer experience, profitability and team engagement

What success looks like in this role:

• Previous leadership experience within hospitality, cafés, restaurants or premium food & beverage environments, with a proven ability to lead and develop teams
• A strong understanding of specialty coffee, beverage preparation and premium service standards
• Knowledge of alcoholic beverage storage, inventory and preparation practices
• Knowledge of food safety legislation and compliance requirements
• A current RSA and confidence in Liquor Licensing practices and regulations
• Strong commercial acumen, with experience managing labour, inventory and operational KPIs
• Excellent organisational, time management, communication and stakeholder management skills, and the ability to thrive in a fast-paced, premium customer environment
• Confidence in providing feedback to coach and develop team members

Desirable:

• Experience in premium retail or luxury hospitality, barista accreditation, experience supporting events, catering or activations, and experience leading change or operational improvements

Requirement of the role:

• Availability to work late evenings and weekends
• Current RSA

More than skin deep:

At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women’s voices in politics and public life. Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html Follow @LIFEATMECCA Visit our LinkedIn page

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.