Maternity Services Admin Officer | Frontline Care & Service

Barwon Health; Geelong; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Excellent working conditions

Staff wellbeing program

Employee Assistance Program

Salary packaging benefits

Living expenses cap

Job summary

Barwon Health Administration Officer (Grade 1) – Maternity Services provides frontline reception and administrative support to women, families and visitors accessing maternity services. You will help with patient registration, documentation and delivering high-quality customer service in a fast-paced environment.

You will work within Women’s, Children and Families, using systems like iPM, BOSSnet, and Birthing Outcomes System to ensure safe, positive care experiences.

Qualifications

• Excellent verbal and written communication with advanced computer literacy including MS Office.
• Experience using iPM.
• Strong customer service and interpersonal skills in a busy environment.
• Flexibility to work rostered shifts.

Responsibilities

• Deliver courteous reception and accurate patient registration in maternity services.
• Collaborate with multidisciplinary teams to support patient flow and outcomes.
• Maintain data entry, documentation and audits per Barwon Health policies and privacy laws.
• Use iPM, BOSSnet and Birthing Outcomes System, reporting data issues for safety and quality.

Skills

Communication skills

MS Office

iPM experience

Customer service

Tools

iPM

BOSSnet

Birthing Outcomes System

Job description

Barwon Health Administration Officer (Grade 1) – Maternity Services provides frontline reception and administrative support to women, families and visitors accessing maternity services. You will help with patient registration, documentation and delivering high-quality customer service in a fast-paced environment.

You will work within Women’s, Children and Families, using systems like iPM, BOSSnet, and Birthing Outcomes System to ensure safe, positive care experiences.