Master IV

Sealink-K; Hervey Bay; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Travel allowance

Dining discount

Training programs

Award programs

Explorer tours

Ferry transfers

Employee Assistance Program

Job summary

SeaLink-K is seeking an experienced Master IV to lead safe passenger and cargo transfers to K’gari from Hervey Bay, Queensland. The role emphasizes professional seamanlike operation and clear guest communication.

You will perform pre-departure checks, maintain vessel reporting, and coordinate with the Marine Operations team to ensure services are safe, efficient and compliant with marine and workplace safety rules. Candidates with a Master IV and related certifications are encouraged to apply.

Qualifications

• Current Master IV certificate of competency or equivalent qualification required for the role.
• Marine Engine Driver Grade 2 or relevant engineering qualification highly regarded.
• Previous experience operating commercial passenger or cargo vessels, with strong knowledge of safe vessel operations.
• Current First Aid Certificate, or willingness to obtain if required.
• Strong communication skills, confidence engaging with a broad range of people and the ability to work across a 7-day roster.

Responsibilities

• Operate vessels safely and professionally, with due regard to relevant marine laws, procedures and conditions.
• Manage the safety of passengers, guests, crew and cargo during vessel operations.
• Complete pre-departure checks and promptly report faults, operational concerns, hazards, near misses or incidents.
• Provide clear operational communication and verbal or written reports to marine leadership as required.
• Deliver friendly, informative and professional service to passengers, resort guests, contractors and visitors.

Skills

Communication skills

Safety awareness

Guest service

Vessel operations

Education

Master IV certificate of competency

Marine Engine Driver Grade 2

First Aid Certificate

Job description

Benefits of Joining Our Team*

• Annual $1000 SeaLink Employee Travel Allowance
• 25% off resort dining, retail and spa
• Access to Employee Training Programs
• Employee Award Programs
• Free island K'gari Explorer Tours
• Free ferry transfers to-and-from the island
• Working Life (EAP)

*Conditions and employment duration may apply

About the Opportunity

We are seeking an experienced and safety-focused Fixed Term Master IV to join our marine operations team, supporting passenger, guest and cargo transfers to and from K’gari. This role is ideal for a confident vessel operator who takes pride in safe operations, clear communication and delivering a welcoming experience for guests and passengers.

About the Role

As a Master IV, you will be accountable for operating vessels in a safe, professional and seamanlike manner, with responsibility for passenger and cargo safety, pre-departure checks, vessel reporting and day-to-day operational communication. You will provide informative commentary where required and work closely with the Marine Operations team to ensure services run safely, efficiently and in line with relevant marine and workplace health and safety requirements.

Key Role Requirements

• Operate vessels safely and professionally, with due regard to relevant marine laws, procedures and conditions.
• Manage the safety of passengers, guests, crew and cargo during vessel operations.
• Complete pre-departure checks and promptly report faults, operational concerns, hazards, near misses or incidents.
• Provide clear operational communication and verbal or written reports to marine leadership as required.
• Deliver friendly, informative and professional service to passengers, resort guests, contractors and visitors.

Skills, Qualifications & Experience

• Current Master IV certificate of competency or equivalent qualification required for the role.
• Marine Engine Driver Grade 2 or relevant engineering qualification highly regarded.
• Previous experience operating commercial passenger or cargo vessels, with strong knowledge of safe vessel operations.
• Current First Aid Certificate, or willingness to obtain if required.
• Strong communication skills, confidence engaging with a broad range of people and the ability to work across a 7-day roster.

About us

K'gariis aWorld Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

SeaLink K'gari is part ofSeaLink Marine & Tourism,one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises, Kingfisher Bay Resort and K'gari Beach Resort, we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of theKelsian Group- Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.