Martech Product Lead

Teachers Mutual Bank; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Teachers Mutual Bank Limited is seeking a MarTech Product Owner to own the vision, roadmap and delivery of the marketing technology ecosystem. You will partner with Marketing, Technology, Data and Customer teams to ensure platforms support high-performing campaigns, meaningful personalisation and robust analytics.

You will balance strategic thinking with execution, using customer insights to prioritise investment and continuously improve outcomes, leading a multidisciplinary squad and driving

Qualifications

• Significant experience in MarTech product management and digital experience platforms.
• Proven track record delivering product roadmaps and prioritisation.
• Strong expertise with Adobe Experience Cloud technologies.
• Experience leading Agile delivery teams and cross-functional programs.

Responsibilities

• Own and deliver the MarTech roadmap driving measurable business outcomes.
• Lead platform strategy across Adobe Experience Cloud capabilities (AEM, DAM, Analytics).
• Prioritise backlog balancing strategic initiatives and optimization.
• Use data and customer insights to grow acquisition and conversion.
• Develop and mentor a high-performing cross-functional squad.
• Collaborate with senior stakeholders to realise value.

Skills

MarTech product management

Digital marketing technology

Adobe Experience Cloud

Agile delivery leadership

Data-driven decision making

Stakeholder engagement

Tools

Adobe Experience Cloud

AEM

Adobe Analytics

Adobe Target

Workfront

Power BI

Tableau

Job description

Shape the future of how marketing, data and digital experiences come together

If you're a MarTech leader who enjoys turning strategy into measurable outcomes, this is an opportunity to take ownership of a complex marketing technology ecosystem and make a genuine impact.

At Teachers Mutual Bank Limited, you'll help shape the platforms, insights and experiences that enable smarter marketing, stronger member engagement and better customer outcomes. You'll work at the intersection of marketing, technology, and data, leading both people and platforms while helping a purpose-led organisation maximise the value of its digital investments.

Why the role matters

As our MarTech Product Owner, you'll own the vision, roadmap, and delivery of TMBL's marketing technology ecosystem. You'll partner across Marketing, Technology, Data and Customer teams to ensure our platforms support high-performing campaigns, meaningful personalisation, robust analytics and exceptional digital experiences.

This role is ideal for a commercially minded product leader who enjoys balancing strategic thinking with execution, using data and customer insight to prioritise investment and continuously improve outcomes.

What you'll gain

• Ownership of a critical enterprise capability with significant organisational visibility
• The opportunity to influence marketing effectiveness, customer experience, and digital performance at scale
• Leadership of a multidisciplinary team and cross-functional squad
• Exposure to a broad Adobe Experience Cloud environment and digital optimisation initiatives
• A collaborative, values-led culture where purpose and impact matter as much as performance

What you'll do

• Own and deliver the MarTech roadmap, ensuring investments drive measurable business, marketing, and customer outcomes.
• Lead platform strategy and optimisation across Adobe Experience Cloud capabilities, including AEM, DAM, Customer Journey Analytics, Adobe Target, and Workfront.
• Prioritise and manage the product backlog, balancing strategic initiatives, optimisation opportunities, and operational delivery.
• Use analytics, experimentation, and customer insights to improve acquisition journeys, conversion performance, and platform adoption.
• Lead and develop a high-performing team while coordinating a broader cross-functional squad of marketing, digital and technology specialists.
• Partner with senior stakeholders across Marketing, Technology, Data and Customer teams to drive alignment, governance, and value realisation.

What you'll bring

• Significant experience in MarTech product management, digital experience platforms, or marketing technology leadership roles.
• Proven experience owning and delivering product roadmaps, backlogs, and prioritisation frameworks.
• Strong expertise across Adobe Experience Cloud technologies, particularly AEM, DAM, Customer Journey Analytics/Adobe Analytics, Adobe Target, and Workfront.
• Experience leading Agile delivery teams, product squads, or cross-functional programs.
• Strong data literacy with the ability to translate analytics and customer insights into prioritised actions and measurable outcomes.
• Demonstrated success improving digital acquisition, conversion, campaign effectiveness or marketing ROI.
• Excellent stakeholder engagement and influencing skills, with the ability to simplify complex technical concepts for diverse audiences.
• Experience leading people or coaching and developing capability within teams.

Nice to have

• Experience in banking, financial services, insurance, or another regulated industry.
• Agile Product Owner certification (CSPO, PSPO or similar).
• Adobe Experience Cloud certifications or related training.
• Experience with personalisation, experimentation, attribution, and conversion rate optimisation.
• Knowledge of SEO, paid media, marketing automation, or emerging AI and LLM optimisation practices.
• Experience working with reporting and visualisation tools such as Power BI or Tableau.

About TMBL

Teachers Mutual Bank Limited is one of Australia's largest mutual banks.

For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good.

As a 100% member-owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do - from the products and services we offer to the way we support our people and communities.

We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency, and accountability.

Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services, and healthcare — people who make a difference in communities every day.

When you join our bank, you’ll become part of a values-led organisation where passion, excellence, growth, and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process.

By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd