Marketing Operations Lead - Remote & AI-Driven Growth

Matchbox; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Lifestyle subsidy

WFH setup allowance

Learning & Development allowance

Annual leave + 2 extra UpGuardian days

18 weeks parental leave

Personal leave allowance

Fully remote environment

Top-spec hardware

Generative AI subsidy

Job summary

UpGuard is seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team. You will design and drive process improvements, own the team's work management platform, and lead change management across marketing.

This role requires 3+ years in workflow design, admin-level platform experience (Asana/Notion), and a strong systems-thinking mindset to scale a fast-moving marketing org.

Qualifications

• 3+ years of experience designing and improving workflows across teams
• Admin-level experience managing a work management platform (Asana, Monday, or similar)
• Strong systems thinking and ability to see an operating model holistically
• Experience with automation or no-code tooling, including AI tools
• Change management or facilitation experience driving adoption of new processes
• Experience owning a budget process end-to-end

Responsibilities

• Own identification of friction points in how work moves between Marketing teams and lead the design and rollout of improvements
• Admin-level configuration and governance of the team's work management platform (Asana), including templates and fields
• Lead evaluation and implementation of automation and no-code tooling, including AI tools
• Lead change management for new processes and tools across the marketing team
• Own the marketing budget process end-to-end and lead annual planning
• Oversee events, travel and calendar strategy for marketing leadership
• Develop materials for quarterly global marketing meetings and ensure alignment

Skills

Workflow design

Systems thinking

Automation / no-code

Change management

Budget ownership

Stakeholder communication

Tools

Asana

Notion

Monday.com

Job description

UpGuard is seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team. You will design and drive process improvements, own the team's work management platform, and lead change management across marketing.

This role requires 3+ years in workflow design, admin-level platform experience (Asana/Notion), and a strong systems-thinking mindset to scale a fast-moving marketing org.